I am going with Zopim for my chat platform as well. Excellent features and a great team cumult.com
Add Live2support on your website and get free office messenger which embedded with chat application.
I like p3chat - no flash, no popup, easy to use and nice
In terms of backoffice support - the best choice available.
Without any doubt the only service that manages to both have advanced features and user friendly interface.
I like the complete dashboard with useful tools like shortcut answers. I don't like that it's in flash. I would love that they use status instead of messages like olark to notify user presence in IM mode.
Thoughtful comparison. I did find it od that the only Real-Talk service not using a IM chat boz on their window was iAdvize. They were also the only one not offering a free use account for small developers and bloggers who want to test their offerings.
Very good live chat help! Love it! Works fantastic on my website!
nice design, light and powerful, zopim rocks!
Used to be on free livechat alternatives, paid for Zopim a few months back and never looked back.
Been Using this for quite some time. :)