Transaction Mail Candidates
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Link | Mailjet | Brevo | Elastic Email | SendGrid | Mailgun | Mandrill |
|---|---|---|---|---|---|---|
| Image |  |  |  |  |  |  |
| Website | mailjet.com | brevo.com | elasticemail.com | sendgrid.com | mailgun.com | mandrill.com |
| Technical details | ||||||
| SMTP support | Yes | Yes | Yes | Yes | Yes | Yes |
| Realtime | Yes | Yes | Yes | Yes | Yes | Yes |
| Send transactional emails | Yes | Yes | Yes | Yes | Yes | Yes |
| Incoming Email Support | Yes Using the Parse API you can get the content of an incomming email POSTed by HTTP on a server : dev.mailjet.com/guides/parse-api-guide/ | Yes | Yes | Yes Parse inbound email, including attachments and content. See docs.sendgrid.com for webhook examples. Supported by Griddler: https://github.com/thoughtbot/griddler | Yes Parse emails, including attachements and quoted text. Easily forward using different expression matches, including regex, and POST to HTTP. Supported by Griddler: https://github.com/thoughtbot/griddler | Yes Parses inbound, can be handled by griddler: https://github.com/thoughtbot/griddler |
| Send bulk emails | Yes | Yes | Yes | Yes | Yes | Yes |
| SPF | Yes | Yes | Yes | Yes | Yes | Yes |
| Automatic DKIM signing | Yes | Yes | Yes | Yes | Yes | Yes |
| Personalized DKIM for free (no more "on behalf of") | Yes | Yes | Yes | Yes Upgrade to a Silver plan or higher to get personalized DKIM | Yes | Yes |
| Open Tracking | Yes | Yes | Yes | Yes | Yes | Yes |
| Click Tracking | Yes | Yes | Yes | Yes | Yes | Yes |
| Clicks Details (per Link, etc.) | Yes | Yes | Yes | Yes Via real-time Event API webhook | Yes Reporting available both through Control Panel and API | |
| Message Personalization | Yes Yes, via web tool (WYSIWYG editor) | Yes | Yes | Yes | Yes | Yes |
| Conditional Personalization (if/else) | - Yes but, not through web newsletter editor, only by using the API | Yes | Yes | Yes | Yes | |
| WYSIWYG Newsletter Editor | Yes Available for free, with any plan (Free plan included) | Yes Available for free with all the plans | Yes | Yes +$0,25 per thousand, in addition to monthly package | No | Yes |
| HTML Content Templates (WYSIWYG Editor) | Yes | Yes | Yes | Yes | Yes | |
| Dedicated IP available | Yes With our Silver, Gold, Platinum and Diamond Plans, you can ask for a Dedicated IP address. | Yes Gold or Higher Plan | Yes | Yes | Yes $59 per month | Yes $29 per month |
| Pricing | ||||||
| Free plan | 6,000 emails per month, max 200 per day | 9,000 emails per month, max 300 per 24 hours | 100 free emails per day and up to 1,000 contacts. | 45 day free trial, 12,000 per month, 400 emails per day | 10,000 free per month | N/A (Since re-integration with Mailchimp) |
| Price | $ 0.18 to $0.50 per thousand | $ 0.13 to $0.67 per thousand | $ 9 per month for Email Marketing for up to 2,000 contacts and 60,000 emails/month or $9 per month for up to 10,000 emails per month for Email API. | $ 0.57 to $0.80 USD per thousand | $ 0.1 to $0.50 per thousand | $ 10 for cheapest MailChimp account + $20 per month minimum charge |
| Custom-Pricing For Big Senders | Yes | Yes | Yes | Yes | Yes | Yes |
| Currency | USD, EUR, GBP | USD, EUR, GBP, MXN, ARS | USD | USD | USD | USD |
| Cancellation policy | Cancel any time, no contract | Cancel at any time, no contract | Cancel at any time, no contract. | Cancel at any time, no contract | Cancel any time, no contract | Cancel at any time, no contract |
| API | ||||||
| REST API | Yes | Yes | Yes | Yes Yes, for our Bronze plan and higher (and Free plan too) | Yes | Yes |
| Event API | Yes For every plan, you can get every event (open, click, bounce...) in real time | Yes | Yes | Yes Yes, for our Silver plan and higher (and Free plan too) | Yes | Yes |
| Manage contacts through API | Yes Read a full tutorial at http://dev.mailjet.com/guides/contact-guide/ | Yes | Yes | Yes See our Newsletter API at http://docs.sendgrid.com | Yes | |
| Send email through API | Yes Only by one HTTP call http://dev.mailjet.com/guides/send-api-guide/ | Yes | Yes | Yes | Yes | Yes |
| Support | ||||||
| 24/7 Support | Yes Across 3 Global Time Zones - Online ticket generation | Yes Online form submission | Yes | Yes Online ticket generation. | Yes Online form submission. | |
| Dedicated Support Team | Yes | Yes | Yes | Yes | Yes | Yes |
| Phone Support | - Available for VIP clients | Yes | Yes | Yes During regular business hours for all plan levels, including "Free." Critical and Escalation Support available 24/7 | - For First-class plans | No |
| Headquartered | Paris, France | Paris, France | Canada | CO - CA | San Francisco, CA | |
| Additional | ||||||
| Multi-user Login | Yes | Yes | Yes | No | ||
| Prioritize emails | Yes Email Priority Management is handled on Mailjet with X-Mailjet email headers : http://www.mailjet.com/docs/email-priority-management | Yes | Yes | Yes Add preferred time of delivery which can prioritize or schedule for later. | Yes Use the important option (API) or X-MC-Important (SMTP) to flag important messages and give them priority over other messages you're currently sending. https://mandrill.zendesk.com/hc/en-us/articles/205582647 | |
| User-Agent Tracking | Yes | Yes | Yes | Yes | ||
| Plugins | Yes Prestashop, Wordpress, Dotclear, SPIP, Joomla, Drupal | Yes PrestaShop, WordPress, Magento, Drupal, Zapier, Salesforce | Yes Wordpress and Joomla plugins available. | Yes Most major languages and frameworks | Yes Most major languages, frameworks, and platforms | |
| Languages | English, French, German, Spanish | English, French, Spanish, Portuguese, Italian, German | English | English | English, French, Russian | English |
| Sample Customers | TAG Hauer, MIT, Fotolia, TheFancy, Jolicloud, Readability, Sketchfab, Prestashop, Amnesty International... | BMW, Fleury Michon, Sodebo, Cora, Leroy Merlin, etc. | Riddox, Vuelio, Vonage, Quicko, Poptin, Swiftqueue, Clikadu | Spotify, Foursquare, Pandora, Hootsuite, Uber, Kickstarter, Air BnB, GitHub | Github, Heroku, Uservoice, Stripe, 37 Signals, Parse, Adroll, Pagerduty | |
| Sample Integration Partners | Wordpress, Joomla, Prestashop, Drupal, Zapier, Elastic.io... | ThriveThemes | acyba.com mailpoet.com | Windows Azure, HP Cloud, Softlayer, Rackspace, Heroku, Engineyard, Cloudbees | Rackspace (owner), Heroku, Engineyard, AppFog | Mailchimp |
| Website | mailjet.com | brevo.com | elasticemail.com | sendgrid.com | mailgun.com | mandrill.com |
User reviews and comments
Solution efficace et support réactif. Je recommande
So far my experience is extremely ignorant, lazy and helpless first line support basically doing nothing. One ticket resolving takes more than 1 week!
One day, they simply disabled our account because of some user complaints. Without getting to details. They did it twice. First time I we agreed emails are ok and "you are welcome to use elastic emails". In three weeks (or so) on monday ElasticEmail welcomed me with "You account permanently disabled" sign. Great! adoconnection@gmail.com – thats my mail. I hope you ll be bancrupt damn elasticemail.
No more free plan since April 2016. :(
Actually, screw my previous comment. I take it back. They require business verification, and you have to jump through all these hoops for them to allow you to use their service, then beg them "oh pretty please" let me use your service oh wise Rackspace gods. Sod that, no time for that.
Update: managed to get second email confirmation working after being in touch with them via twitter, and decided to go with them due to mailgun's annoying company verification stuff which put me off.
This is definitely my favourite of the lot. Very good service, as to be expected from Rackspace. But also pretty cheap, which isn't so much to be expected from them!
I tried to add a second email to my account and it went straight into spam. Then the confirmation link inside didn't work (404). Then whitelisting my local domain didn't work, so now I'm stuck. Therefore, I have no interest in going any further as I can't be bothered waiting around for them to fix things.
La référence en matière d'emailing : tarifs exceptionnel, fonctionnalités complète et prise en main simple. A essayer au plus vite !