Live Guide is live chat software that increases customer satisfaction and improves customer service efficiency. Live Guide provides audio & video chat, in-depth reporting and enterprise security for websites.
Live Guide helps you:
Name | Live Guide |
|---|---|
| Sito web | netop.com/... |
| Video | |
| Periodo di prova gratuito | |
| Pricing plans | |
| Launch date | |
| Caratteristiche | |
| Web-based Application | Sì |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | |
| Native mobile application | |
| Works for customers on mobile devices? | |
| Chat statistics | Sì |
| Multi-site | Sì |
| Multiple operators | Sì |
| Conversation transcripts | Sì |
| Offline messages | Sì |
| Cobrowsing | Sì |
| Visual customization | Sì |
| Visitor details | Sì |
| Predefined responses | Sì |
| International support | |
| Clickpath Tracker | |
| Transfer to another operator | |
| Custom extensions | Sì Integrations: Zendesk, Joomla, Magento, Google Analytics, Facebook, Google+ |
| Proactive chat triggers | Sì |
| Visitor Monitoring | |
| Video chat | Sì |
| Remote screenshot | Sì |
| API | Sì |
| Social Networks | |
| @NetopLiveGuide | |
| facebook.com/... | |
| Sito web | netop.com/... |
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