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Live Guide

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Live Guide is live chat software that increases customer satisfaction and improves customer service efficiency. Live Guide provides audio & video chat, in-depth reporting and enterprise security for websites.

Live Guide helps you:

  • Improve call center efficiency
  • Boost customer satisfaction
  • Resolve issues quickly with remote assistance
  • Reduce operational costs
  • Build brand and customer loyalty
  • Improve website conversions
  • Increase sales volume
Name
Live Guide
Sito webnetop.com/...
Video
Periodo di prova gratuito
Pricing plans
Launch date
Caratteristiche
Web-based Application
IM (Google Talk, Jabber...) integration
Desktop Applications
Native mobile application
Works for customers on mobile devices?
Chat statistics
Multi-site
Multiple operators
Conversation transcripts
Offline messages
Cobrowsing
Visual customization
Visitor details
Predefined responses
International support
Clickpath Tracker
Transfer to another operator
Custom extensions Integrations: Zendesk, Joomla, Magento, Google Analytics, Facebook, Google+
Proactive chat triggers
Visitor Monitoring
Video chat
Remote screenshot
API
Social Networks
Twitter
Facebookfacebook.com/...
Sito webnetop.com/...
Livechat & Chatbot
English
Public
Public
2012-10-19 23:44:40
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