Live Guide is live chat software that increases customer satisfaction and improves customer service efficiency. Live Guide provides audio & video chat, in-depth reporting and enterprise security for websites.
Live Guide helps you:
Name | Live Guide |
|---|---|
| Sitio web | netop.com/... |
| Vídeo | |
| Período de prueba gratuito | |
| Pricing plans | |
| Launch date | |
| Características | |
| Web-based Application | Sí |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | |
| Native mobile application | |
| Works for customers on mobile devices? | |
| Chat statistics | Sí |
| Multi-site | Sí |
| Multiple operators | Sí |
| Conversation transcripts | Sí |
| Offline messages | Sí |
| Cobrowsing | Sí |
| Visual customization | Sí |
| Visitor details | Sí |
| Predefined responses | Sí |
| International support | |
| Clickpath Tracker | |
| Transfer to another operator | |
| Custom extensions | Sí Integrations: Zendesk, Joomla, Magento, Google Analytics, Facebook, Google+ |
| Proactive chat triggers | Sí |
| Visitor Monitoring | |
| Video chat | Sí |
| Remote screenshot | Sí |
| API | Sí |
| Social Networks | |
| @NetopLiveGuide | |
| facebook.com/... | |
| Sitio web | netop.com/... |
User reviews and comments