simplydesk
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Simplydesk est une solution dédiée à la gestion de parc
informatique: helpdesk, gestion de parc, administration de parc et
inventaire de parc
Name | simplydesk |
---|---|
Sito web | simplydesk.fr |
Launch date | 2013 |
Creator | PCI |
License | SaaS et on-premise |
Implementation language(s) | .net |
Back end | Sqlserver 2012 et après |
SaaS | Sì |
On Premise Version | Sì |
Free plan | Sì Version de test |
Starting price | € 15 /agent/mois |
Prezzo | € 30 /agent/mois |
Marchio globale | no rating |
Video | |
API | Sì API rest |
Intégration autres réseaux sociaux | No |
Trial and Prices | Saas à partir de 15 € par agent par mois On-premise : sur demande |
Chat statistics | No |
Native mobile application | Sì |
Conversation transcripts | |
Offline messages | |
Visual customization | Sì |
Multi-site | Sì |
Visitor details | Sì |
International support | Sì |
Multiple operators | Sì |
Transfer to another operator | Sì |
Custom extensions | |
Mobile support | Sì |
Multi-language | Sì |
Cobrowsing | |
Visitor Monitoring | |
Affiliate / Credit Program | |
Sent emails | Sì |
Calendario | Sì |
Video chat | |
WYSIWYG | |
Alerts / Escalation | Sì |
Web-based Application | Sì |
Desktop Applications | No |
Versione gratuita | Sì Evaluation 30j |
Phone Support | Sì |
Email Support | Sì |
Service Level Agreement (SLA) | Sì |
Social Network Integration | No |
Group User Controls | Sì |
Custom Fields | Sì |
Web | Sì |
Email Parsing | Sì |
Multi-Language Staff and Client Portals | Sì |
Two-Way Email Parsing | |
Ticket Billing | Sì |
Multiple Company Support | Sì |
Multiple Product Support | Sì |
WorkFlow | Sì |
Automation | Sì |
SMS Alerts | Sì |
Ticket Views | Sì |
WHMCS Integration | |
Satellite Feature | |
Client Management | Sì |
3rd Party Integration and Hooks | Sì |
Custom Reporting | Sì |
Ticket Pinning | - |
LDAP/AD integration | Sì |
Price Advanced |
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