Sugester
Likes 1
Our product is an integrated communications platform, combining the
features of a helpdesk system with robust task and information
management functionalities. Keeping your customers has never been
easier.
Name | Sugester |
|---|---|
| Sito web | sugester.com |
| Launch date | 2015-03-04 |
| Creator | Michał Stefaniak, Marcin Stefaniak, Paweł Deryło |
| License | SaaS - monthly payments |
| Implementation language(s) | English, Polish |
| Back end | |
| SaaS | Sì |
| On Premise Version | - |
| Free plan | Sì |
| Starting price | $ 36 /y/agent |
| Prezzo | $ 99 |
| Marchio globale | 5.0/5 1 rating |
| Video | |
| API | Sì |
| Intégration autres réseaux sociaux | Sì |
| Trial and Prices | Free plan + 30 day free trial + 4 plans ($9, $19, $49, $99) |
| Chat statistics | |
| Native mobile application | - in development |
| Conversation transcripts | Sì |
| Offline messages | Sì |
| Visual customization | Sì |
| Multi-site | Sì |
| Visitor details | Sì |
| International support | Sì |
| Multiple operators | Sì |
| Transfer to another operator | Sì |
| Custom extensions | Sì |
| Mobile support | Sì |
| Multi-language | Sì |
| Cobrowsing | Sì |
| Visitor Monitoring | Sì |
| Affiliate / Credit Program | No |
| Sent emails | Sì |
| Calendario | Sì |
| Video chat | - in development |
| WYSIWYG | - limited WYSIWYG, extensive customization otherwise |
| Alerts / Escalation | Sì |
| Web-based Application | Sì |
| Desktop Applications | Sì |
| Versione gratuita | Sì |
| Phone Support | Sì |
| Email Support | Sì |
| Service Level Agreement (SLA) | Sì |
| Social Network Integration | Sì |
| Group User Controls | Sì |
| Custom Fields | Sì |
| Web | Sì |
| Email Parsing | No |
| Multi-Language Staff and Client Portals | Sì |
| Two-Way Email Parsing | No |
| Ticket Billing | Sì |
| Multiple Company Support | Sì |
| Multiple Product Support | Sì |
| WorkFlow | Sì |
| Automation | Sì |
| SMS Alerts | - |
| Ticket Views | Sì |
| WHMCS Integration | - |
| Satellite Feature | No |
| Client Management | Sì |
| 3rd Party Integration and Hooks | Sì |
| Custom Reporting | Sì |
| Ticket Pinning | Sì |
| LDAP/AD integration | No |
| Price Advanced | $ 40 /year/agent |
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