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X-Livechat

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X-Livechat is a solution from Value Added Services (formerly optimise-it) as a part of Ströer X.

X-Livechat is an open and modular live chat software with omnichannel integration. This chat solution organizes, scales, automates and analyses processes in customer service, sales and HR.

Individually configured functions also address specific requirements of companies and make customer communication more efficient - while increasing customer satisfaction.
Name
X-Livechat
Sito webstroeer-x.de/...
Video
Periodo di prova gratuito
Pricing plansEntry-Edition from 199€
Business-Edition from 699€
Enterprise-Edition from 1.599€
Launch date2002
Caratteristiche
Web-based ApplicationSì
IM (Google Talk, Jabber...) integration
Desktop ApplicationsSì
Native mobile applicationSì
Works for customers on mobile devices?Sì
Chat statisticsSì
Multi-siteSì
Multiple operatorsSì
Conversation transcriptsSì
Offline messagesSì
CobrowsingSì
Visual customizationSì
Visitor detailsSì
Predefined responsesSì
International supportSì
Clickpath TrackerSì
Transfer to another operatorSì
Custom extensionsSì
Proactive chat triggersSì
Visitor MonitoringSì
Video chatSì
Remote screenshotSì
APISì
Social Networks
X (Twitter)
Facebookfacebook.com/...
Sito webstroeer-x.de/...
Livechat & Chatbot
English
Public
Public
2024-06-10 08:33:37
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