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X-Livechat

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X-Livechat is a solution from Value Added Services (formerly optimise-it) as a part of Ströer X.

X-Livechat is an open and modular live chat software with omnichannel integration. This chat solution organizes, scales, automates and analyses processes in customer service, sales and HR.

Individually configured functions also address specific requirements of companies and make customer communication more efficient - while increasing customer satisfaction.
Name
X-Livechat
Sito webstroeer-x.de/...
Video
Periodo di prova gratuito
Pricing plansEntry-Edition from 199€
Business-Edition from 699€
Enterprise-Edition from 1.599€
Launch date2002
Caratteristiche
Web-based Application
IM (Google Talk, Jabber...) integration
Desktop Applications
Native mobile application
Works for customers on mobile devices?
Chat statistics
Multi-site
Multiple operators
Conversation transcripts
Offline messages
Cobrowsing
Visual customization
Visitor details
Predefined responses
International support
Clickpath Tracker
Transfer to another operator
Custom extensions
Proactive chat triggers
Visitor Monitoring
Video chat
Remote screenshot
API
Social Networks
Twitter
Facebookfacebook.com/...
Sito webstroeer-x.de/...
Livechat & Chatbot
English
Public
Public
2024-06-10 08:33:37
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