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Channels

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Channels fromerly CrazyCall is an internet telephony solution. Get local phone numbers from over 70 countries, create campaigns, manage your contacts and automatically call prospects from your list.

Name
Channels
Websitechannels.app
Launch date2014
CreatorPaweł Zając
Video
Pricing
PricingFree Trial: Available (No Credit Card required)
Pricing model: Subscription
CrazyCall offers 3 plans:
- Plan Starter: $11 per user/month
- Plan Team: $22 per user/month
- Plan Professional: $45 per user/month

Apart from subscription, your final monthly cost will depend on how many calls you make and to which countries.
Free trial periodYes 14 days
Set-up feeNo
Cancellation feeNo cancel at any time
Features
Toll-Free NumbersYes
Local NumbersYes Get local numbers from over 70 countries
Keep existing numberYes Add your existing number to CrazyCall at no additional cost.
Unlimited Extensions
On Hold Music
Custom greetingsYes on request
Voice studio
Answering RulesYes You can configure answering rules in the inbound call settings: either answer all calls, automatically disconnect, play a busy line signal or forward to any other number of your choice.
Collaboration (partager, assigner...)Yes Once user add a note or mark call with a status, it becomes visible to the other users in the contact history
Unlimited callingYes Unlimited calls to the US & Canada in Plan C
Unlimited Call HandlingYes take unlimited inbound calls no matter the plan you choose
Name Directory
Conference callingYes
Cloud Fax
Call ForwardingYes
Call ScreeningYes Once the call is answered, you see the full contact history along with the contact details
Call BlastYes With a power dialer, offered by CrazyCall, each user can place one call at the same time, but the time between the calls can be configured and reduced in the call settings
Call RecordingYes Yes, each call is recorded and available for download. You can also use live listening to to monitor conversations in real time
Call LogsYes Yes, you can check the contact history and see the user activity, including phone calls, status changes, notes and data modifications, displayed in chronological order
Call Flip
VoicemailYes
Visual voicemail
Click to CallYes
REST APIYes
Integration with third parties services
Microsoft Outlook Integration
Google Docs Integration
Google Contacts Sync
Box Integration
Other integrationYes Connect to other apps with Zapier, Pipedrive
Mobile Applications
iPhone applicationNo coming soon
Android AppNo coming soon
Blackberry applicationNo
Support
Phone supportYes +1 4153661222
Email supportYes support(at)crazycall.com
Websitechannels.app
Local NumbersYes Get local numbers from over 70 countries
Help Desk
English
Public
Public
Oct. 23rd 2020 7:54:11 AM
Mar. 14th 2018 12:29:11 PM
View changes

User reviews and comments

  • aezakmi on May 17th 2018 8:30:39 PM
    like this

    have been using it for a couple of months, pretty nice

  • grud on May 17th 2018 3:22:36 PM
    like this

    easy to use

  • MikeL on May 17th 2018 1:56:13 PM
    like this

    Simple, user-friendly and with lots of features :)

  • s.golyski on May 17th 2018 1:38:35 PM
    like this

    Great software, very easy to use!

  • Hania222 on Apr. 3rd 2018 8:22:42 AM
    like this

    Perfect solution for call centers

  • jacu on Mar. 29th 2018 3:28:17 PM
    like this

    Been there done that. Extremely useful for this price