Channels

Business > Enterprises > Help Desk
2020-10-23 07:54:11

Channels fromerly CrazyCall is an internet telephony solution. Get local phone numbers from over 70 countries, create campaigns, manage your contacts and automatically call prospects from your list.

Channels
Like 10
Websitehttps://www.channels.app/
Launch date2014
CreatorPaweł Zając
Video tour
Pricing
PricingFree Trial: Available (No Credit Card required)
Pricing model: Subscription
CrazyCall offers 3 plans:
- Plan Starter: $11 per user/month
- Plan Team: $22 per user/month
- Plan Professional: $45 per user/month

Apart from subscription, your final monthly cost will depend on how many calls you make and to which countries.
Free trial periodYes 14 days
Set-up feeNo
Cancellation feeNo cancel at any time
Features
Toll-Free NumbersYes
Local NumbersYes Get local numbers from over 70 countries
Keep existing numberYes Add your existing number to CrazyCall at no additional cost.
Unlimited Extensions
On Hold Music
Custom greetingsYes on request
Voice studio
Answering RulesYes You can configure answering rules in the inbound call settings: either answer all calls, automatically disconnect, play a busy line signal or forward to any other number of your choice.
Collaboration (partager, assigner...)Yes Once user add a note or mark call with a status, it becomes visible to the other users in the contact history
Unlimited callingYes Unlimited calls to the US & Canada in Plan C
Unlimited Call HandlingYes take unlimited inbound calls no matter the plan you choose
Name Directory
Conference callingYes
Cloud Fax
Call ForwardingYes
Call ScreeningYes Once the call is answered, you see the full contact history along with the contact details
Call BlastYes With a power dialer, offered by CrazyCall, each user can place one call at the same time, but the time between the calls can be configured and reduced in the call settings
Call RecordingYes Yes, each call is recorded and available for download. You can also use live listening to to monitor conversations in real time
Call LogsYes Yes, you can check the contact history and see the user activity, including phone calls, status changes, notes and data modifications, displayed in chronological order
Call Flip
VoicemailYes
Visual voicemail
Click to CallYes
REST APIYes
Integration with third parties services
Microsoft Outlook Integration
Google Docs Integration
Google Contacts Sync
Box Integration
Other integrationYes Connect to other apps with Zapier, Pipedrive
Mobile Applications
iPhone applicationNo coming soon
Android applicationNo coming soon
Blackberry applicationNo
Support
Phone supportYes +1 4153661222
Email supportYes support(at)crazycall.com
Websitehttps://www.channels.app/
Local NumbersYes Get local numbers from over 70 countries
  • 2018-03-14 12:29:11
    2020-10-23 07:54:11
  • Help Desk
    English
  • Public
    Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

Comments

  • voted for this Item (Like)
    Posted 2018-05-23 22:11:39 by Martha01
  • voted for this Item (Like)
    have been using it for a couple of months, pretty nice
    Posted 2018-05-17 20:30:39 by aezakmi
  • voted for this Item (Like)
    easy to use
    Posted 2018-05-17 15:22:36 by grud
  • voted for this Item (Like)
    Posted 2018-05-17 14:44:21 by Olga.milevska
  • voted for this Item (Like)
    Simple, user-friendly and with lots of features :)
    Posted 2018-05-17 13:56:13 by MikeL
  • voted for this Item (Like)
    Posted 2018-05-17 13:49:53 by MartaMarta
  • voted for this Item (Like)
    Posted 2018-05-17 13:41:39 by Kubastad
  • voted for this Item (Like)
    Great software, very easy to use!
    Posted 2018-05-17 13:38:35 by s.golyski
  • voted for this Item (Like)
    Perfect solution for call centers
    Posted 2018-04-03 08:22:42 by Hania222
  • voted for this Item (Like)
    Been there done that. Extremely useful for this price
    Posted 2018-03-29 15:28:17 by jacu

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