Cloud Telephony for Business

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Cloud-based telephony is designed to help businesses provide customer support by phone and run sales campaigns. With a calling app, agents can easily manage their contacts and call prospects and clients at competive rates, Cloud telephony comes with virtual toll-free and local numbers.

Link	Aircall	Channels	GrassHopper
Website	aircall.io	channels.app	grasshopper.com
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Launch date	Jul. 1^st 2014	2014	2003
Creator	Olivier Pailhes, Quentin Nickmans, Thibaud Elziere	Paweł Zając	Siamak Taghaddos & David Hauser
SaaS	Yes	Yes
Pricing
Free trial period	Yes 14 days	Yes 14 days	No but 30 Day Money Back Guarantee
Pricing	Pricing starts at $24/month (1 number, 3 users,unlimited inbound calls, 5-hour bundle of outbound calls/call forwarding to any phone)	Free Trial: Available (No Credit Card required) Pricing model: Subscription CrazyCall offers 3 plans: - Plan Starter: $11 per user/month - Plan Team: $22 per user/month - Plan Professional: $45 per user/month Apart from subscription, your final monthly cost will depend on how many calls you make and to which countries.	Pay As You Grow: $12/mo & 6¢ / Minute & 1 Toll Free/Local Number RAMP: $24/mo & 500 Minutes/mo & 1 Toll Free/Local Number GROW: $49/mo & 2,000 Minutes/mo & 2 Toll Free/Local Numbers MAX: $199/mo & 10,000 Minutes/mo & 3 Toll Free/Local Numbers & Unlimited Voice Studio (usually it costs $75 per recording)
Features
Auto Dialer
Call Forwarding	Yes Each user can choose to get calls forwarded to one or several phones.	Yes	Yes With Call Forwarding, you and your employees can be reached on virtually any telephone in the world whether on your cell, in the office, or at home.
Call Recording	Yes	Yes Yes, each call is recorded and available for download. You can also use live listening to to monitor conversations in real time
Call Monitoring	Yes	Yes
Click to Call	Yes Easily add a Call button on your website to let visitors call you without friction. Use Aircall design or yours.	Yes
Keep existing number	Yes You can port any of your existing number, including toll free.	Yes Add your existing number to CrazyCall at no additional cost.	Yes Easily port your existing toll free or local number to Grasshopper.
Local Numbers	Yes	Yes Get local numbers from over 70 countries	Yes Local Number from anywhere in the U.S.
Toll-Free Numbers	Yes Toll-free numbers available	Yes	Yes Choose a toll free or vanity number. Get an 800, 888, 866, 855 or 877 number
Support
Email support	Yes	Yes support(at)crazycall.com
24/7 Customer Support	Yes	Yes
Phone support	Yes (646) 776-5948	Yes +1 4153661222	Yes (800) 279-1455
Video