GrassHopper

Business > Enterprises > Help Desk
2012-11-04 22:18:57
The Entrepreneur's Phone System
Comparison of VOIP providers for small business
GrassHopper
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Websitehttp://grasshopper.com
Launch date2003
CreatorSiamak Taghaddos & David Hauser
Video tourhttp://www.youtube.com/watch?feature=player_embedded&v=O1VkAyZdq98
Pricing
Pricing
  • Pay As You Grow: $12/mo & 6¢ / Minute & 1 Toll Free/Local Number
  • RAMP: $24/mo & 500 Minutes/mo & 1 Toll Free/Local Number
  • GROW: $49/mo & 2,000 Minutes/mo & 2 Toll Free/Local Numbers
  • MAX: $199/mo & 10,000 Minutes/mo & 3 Toll Free/Local Numbers & Unlimited Voice Studio (usually it costs $75 per recording)
Free trial periodNo but 30 Day Money Back Guarantee
Set-up feeNo free for the moment, it seems it was $25 before
Cancellation feeNo cancel at any time
Features
Toll-Free NumbersYes Choose a toll free or vanity number. Get an 800, 888, 866, 855 or 877 number
Local NumbersYes Local Number from anywhere in the U.S.
Keep existing numberYes Easily port your existing toll free or local number to Grasshopper.
Unlimited ExtensionsYes Each extension has its own call forwarding, voicemail and message delivery settings, allowing every employee to customize their extension.
On Hold MusicYes You can choose from several available music selections or upload your own custom music and on hold commercials right online.
Custom greetingsYes
Voice studioYes With several professional voice talents available you can find the right sound to suit any small business. We can even record in different languages and produce top quality on hold commercials on request.
Answering Rules
Collaboration (partager, assigner...)
Unlimited calling
Unlimited Call HandlingYes Take calls from multiple callers all at once even during instances of high call volume.
Name DirectoryYes Simply enter your employee names online, and callers can search for them by first or last name.
Conference callingYes
Cloud Fax
Call ForwardingYes With Call Forwarding, you and your employees can be reached on virtually any telephone in the world whether on your cell, in the office, or at home.
Call ScreeningYes When you answer a Grasshopper call, you’ll have 3 options to choose from. 1. answer the call, 2. send the caller to voicemail or 3. hear the caller’s phone number.
Call Blast
Call Recording
Call Logs
Call FlipNo
VoicemailYes Voicemails are converted to WAV or MP3 audio files and sent via email or multimedia messages.
Visual voicemailNo
Click to Call
REST APINo
Integration with third parties services
Microsoft Outlook IntegrationNo
Google Docs IntegrationNo
Google Contacts SyncNo
Box IntegrationNo
Other integrationNo
Mobile Applications
iPhone applicationNo
Android applicationNo
Blackberry applicationNo
Support
Phone supportYes (800) 279-1455
Email support
Websitehttp://grasshopper.com
Websitehttp://grasshopper.com
Local NumbersYes Local Number from anywhere in the U.S.
  • 2012-11-02 01:40:58
    2012-11-04 22:18:57
  • Help Desk
    English
  • Public
    Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

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