Best SMTP Service Providers 2018
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Link | Mailgun | InboxRoad | SwipePost | SendGrid | Mail250 | Mailjet | Postmark | AuthMailer | Leadersend | SparkPost |
|---|---|---|---|---|---|---|---|---|---|---|
| Like | Likes 16 | Likes 9 | Likes 1 | Likes 44 | Likes 9 | Likes 52 | Likes 6 | Likes 2 | Likes 1 | Likes 2 |
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| Website | mailgun.com | inboxroad.com | swipepost.io/... | sendgrid.com | mail250.com | mailjet.com | postmarkapp.com | authmailer.com | leadersend.com | sparkpost.com |
| Pricing | ||||||||||
| Free plan | 10,000 free per month | Yes | 200,000 Emails free per Month | 45 day free trial, 12,000 per month, 400 emails per day | Yes, 10K emails free | 6,000 emails per month, max 200 per day | 25,000 emails, no time limit | 30 days money back | 6,000 emails per month (special offers for startups) | 15,000 emails per month |
| Unlimited Free Emails | You can upload unlimited contacts. | |||||||||
| Price | $ 0.1 to $0.50 per thousand | € 59 a month | $ 20 a Month | $ 0.57 to $0.80 USD per thousand | $ 20 (Send 24k/ Day) $50 (Send 60k/ Day) $150 (Send 120k /Day) | $ 0.18 to $0.50 per thousand | $ 0.5 to1.50 USD per thousand | $ 0.13 to $0.83 per thousand | $ 0.1 to $0.20 per 1000 | $ 0.2 to $0.15 per thousand, depending on volume |
| Startups plan | Yes, Inboxroad creates a personalized warm-up schedule | Yes | Yes | Yes | ||||||
| Cancellation policy | Cancel any time, no contract | Cancellation is possible on a monthly base | Cancel at any time | Cancel at any time, no contract | Cancel any time, no contract | Cancel any time, no contract | Cancellation must be issued via the Service. Any cancellation issued must be done three (3) days prior to the end of the contract term. | Cancel any time, no contract | Cancel any time, no contract, month-to-month | |
| Features | ||||||||||
| SMTP support | Yes | Yes | Yes | Yes | Yes | Yes | Yes Globally redundant SMTP and API infrastructure | Yes | Yes | Yes |
| Personalized DKIM for free (no more "on behalf of") | Yes | Yes | Yes Upgrade to a Silver plan or higher to get personalized DKIM | Yes | Yes | Yes | Yes | Yes | ||
| Clicks Details (per Link, etc.) | Yes Reporting available both through Control Panel and API | Yes | Yes | Yes Via real-time Event API webhook | Yes | Yes | Yes | Yes Through webhooks real-time event reporting. | ||
| Conditional Personalization (if/else) | Yes | No | Yes | - Yes but, not through web newsletter editor, only by using the API | Yes | Yes | ||||
| WYSIWYG Newsletter Editor | No | No | No | Yes +$0,25 per thousand, in addition to monthly package | Yes | Yes Available for free, with any plan (Free plan included) | No | Yes | - only with "Elite for Marketers" plan | |
| Dedicated IP available | Yes $59 per month | Yes | Yes | Yes | Yes | Yes With our Silver, Gold, Platinum and Diamond Plans, you can ask for a Dedicated IP address. | No Shared IPs. They believe shared IPs are preferable to dedicated. | Yes | Yes | Yes |
| REST API | Yes | Yes | Yes | Yes Yes, for our Bronze plan and higher (and Free plan too) | Yes | Yes | Yes | Yes | Yes | |
| Event API | Yes | Yes | Yes Yes, for our Silver plan and higher (and Free plan too) | Yes | Yes For every plan, you can get every event (open, click, bounce...) in real time | Yes | Yes | Yes Via Webhooks | ||
| Send email through API | Yes | Yes | Yes | Yes | Yes | Yes Only by one HTTP call http://dev.mailjet.com/guides/send-api-guide/ | Yes | Yes | Yes | |
| Incoming Email Support | Yes Parse emails, including attachements and quoted text. Easily forward using different expression matches, including regex, and POST to HTTP. Supported by Griddler: https://github.com/thoughtbot/griddler | Yes | No | Yes Parse inbound email, including attachments and content. See docs.sendgrid.com for webhook examples. Supported by Griddler: https://github.com/thoughtbot/griddler | No | Yes Using the Parse API you can get the content of an incomming email POSTed by HTTP on a server : dev.mailjet.com/guides/parse-api-guide/ | Yes Handles inbound, can be parsed by griddler: https://github.com/thoughtbot/griddler | Yes Only Backup MX | No | Yes |
| Stores Outgoing Emails for Later Viewing | No | Yes | Yes Stores for 45 Days | |||||||
| Explicit/sexual content policy ? | No | No | No | |||||||
| Needs time to approve account before sending ? | No | Yes | No. Domain approval is not required. | |||||||
| Asks to create SPF and DKIM records | Yes We will create SPF & DKIM records for your sending domains | Yes | Yes Optional | |||||||
| Languages | English, French, Russian | English, Dutch, German | English | English | English | English, French, German, Spanish | English | English | English | English |
| Multi-user Login | Yes | No | Yes | Yes | Yes | No | Yes | |||
| Prioritize emails | Yes Add preferred time of delivery which can prioritize or schedule for later. | No | No | Yes Email Priority Management is handled on Mailjet with X-Mailjet email headers : http://www.mailjet.com/docs/email-priority-management | Yes | |||||
| Plugins | Yes Most major languages and frameworks | Yes | Yes | Yes WordPress | Yes Prestashop, Wordpress, Dotclear, SPIP, Joomla, Drupal | Yes http://developer.postmarkapp.com/developer-libs.html | Yes Bitrix, Zapier, Mailigen | Yes Node, PHP, Python & More, see http://developer.sparkpost.com | ||
| Support | ||||||||||
| 24/7 Support | Yes Online form submission. | Yes Live Chat (Skype and Website), Email and Phone | Yes Live Chat | Yes Online ticket generation. | Yes | Yes Across 3 Global Time Zones - Online ticket generation | Yes Support by email around the clock. Live chat. | Yes 24/7 Email Support. Online form submission. No Phone Support. | - Online form submission | Yes |
| Dedicated Support Team | Yes | Yes Personal Account Manager | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
| Phone Support | - For First-class plans | Yes During regular business hours for every customer | No | Yes During regular business hours for all plan levels, including "Free." Critical and Escalation Support available 24/7 | - | - Available for VIP clients | No | No | Yes | Yes |
| Sample Customers | Github, Heroku, Uservoice, Stripe, 37 Signals, Parse, Adroll, Pagerduty | TravelBird, Ongage | Spotify, Foursquare, Pandora, Hootsuite, Uber, Kickstarter, Air BnB, GitHub | DLF, Vodafone, etc | TAG Hauer, MIT, Fotolia, TheFancy, Jolicloud, Readability, Sketchfab, Prestashop, Amnesty International... | IKEA, Minecraft, Livestream, Unicef, Litmus, Salesforce-Desk | Pinterest, Zillow, Financial Times of London, Career Builder | |||
| Website | mailgun.com | inboxroad.com | swipepost.io/... | sendgrid.com | mail250.com | mailjet.com | postmarkapp.com | authmailer.com | leadersend.com | sparkpost.com |
User reviews and comments
after 2 months I can say I wish we started with them years ago.
Solution efficace et support réactif. Je recommande
So far my experience is extremely ignorant, lazy and helpless first line support basically doing nothing. One ticket resolving takes more than 1 week!
AVOID SPARKPOST SparkPost is a new Scammer in the place of Email Marketing. They canceled our account only 48 hours after payment claiming that our complaint rate was too high. Out of 27.000 emails sent, we had 150 bounces = 0.5% which is a very low bounce rate in any given industry. (we have made a screenshot showing these data). The way they communicate with us is like a Police Investigation, or even worst since they assume clearly that you are guilty! On Top of this, You can see on the Home Page of their website that they use very poor Marketing Pratices : Welcome Mandrill Customers! Here’s your migration guide. They want to take over the customers of Mandrill, their main competitor, with agressive Marketing. Don't be fooled by their low prices, there is NO service behind, and they use scammer practices
Actually, screw my previous comment. I take it back. They require business verification, and you have to jump through all these hoops for them to allow you to use their service, then beg them "oh pretty please" let me use your service oh wise Rackspace gods. Sod that, no time for that.
Update: managed to get second email confirmation working after being in touch with them via twitter, and decided to go with them due to mailgun's annoying company verification stuff which put me off.
This is definitely my favourite of the lot. Very good service, as to be expected from Rackspace. But also pretty cheap, which isn't so much to be expected from them!
I tried to add a second email to my account and it went straight into spam. Then the confirmation link inside didn't work (404). Then whitelisting my local domain didn't work, so now I'm stuck. Therefore, I have no interest in going any further as I can't be bothered waiting around for them to fix things.
great but they dont mention your DAILY LIMITS even on a paid plan
I bought sparkpost and they have some problem working with interspire which i got to know later. I asked them to give me time to fix things as i use interspire and you are the only one who need a patch to be added. Neither they refunded and keep billing me for no use. and nor they replied to my request. Handle with care.