LikeParrot

LikeParrot

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LikeParrot is an online platform that helps you to create a fluid communication between your customers and your company virtual agents to assist them in the purchase processes, help and support.

LikeParrot is perfect to improve your customer satisfaction and secure communications for your business providing a service 24/7 and from anywhere in the world.

One of the great adventage is that you can use LikeParrot from any of these platforms: Kindle Fire, Mac OS X, Android or Web.

LikeParrot is an smart solution for customer service!

Name	LikeParrot
Sitio web	likeparrot.com
Vídeo
Período de prueba gratuito	Sí 1 year free trial
Pricing plans	Personal: 1 virtual agent, 5 Simultaneous conversations. $10 USD/month Professional: 1 virtual agent, 10 Simultaneous conversations, Visitor Statistics, 100 Customer profiles. $15 USD/month Small Business: 5 virtual agent, 50 Simultaneous conversations, Visitor Statistics, 1000 Customer profiles, 10 Users for internal communication. $50 USD/month Corporative: 50 virtual agent, 500 Simultaneous conversations, Visitor Statistics, 10000 Customer profiles, 100 Users for internal communication. $300 USD/month
Launch date	2014-06-02
Características
Web-based Application	Sí Full HTML 5, CSS 3
IM (Google Talk, Jabber...) integration	Sí XMPP (Jabber)
Desktop Applications	No
Native mobile application	Sí Operators (Android application)
Works for customers on mobile devices?	Sí Yes
Chat statistics	Sí Complete chat statistics
Multi-site	Sí Unlimited
Multiple operators	Sí Depends upon subscription package
Conversation transcripts	Sí Conversation transcripts according to profile customers
Offline messages	Sí Sent to email address
Cobrowsing	No
Visual customization	No
Visitor details	Sí Name, Email, IP address
Predefined responses	Sí
International support	Sí English and Spanish
Clickpath Tracker
Transfer to another operator	Sí
Custom extensions	No
Proactive chat triggers	Sí Customizable
Visitor Monitoring	Sí
Video chat	No
Remote screenshot	No
API	No
Social Networks
Twitter	@likeparrot
Facebook	facebook.com/...
Sitio web	likeparrot.com

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