LikeParrot

LikeParrot

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LikeParrot is an online platform that helps you to create a fluid communication between your customers and your company virtual agents to assist them in the purchase processes, help and support.

LikeParrot is perfect to improve your customer satisfaction and secure communications for your business providing a service 24/7 and from anywhere in the world.

One of the great adventage is that you can use LikeParrot from any of these platforms: Kindle Fire, Mac OS X, Android or Web.

LikeParrot is an smart solution for customer service!

Name	LikeParrot
Website	likeparrot.com
Video
Free trial period	Yes 1 year free trial
Pricing plans	Personal: 1 virtual agent, 5 Simultaneous conversations. $10 USD/month Professional: 1 virtual agent, 10 Simultaneous conversations, Visitor Statistics, 100 Customer profiles. $15 USD/month Small Business: 5 virtual agent, 50 Simultaneous conversations, Visitor Statistics, 1000 Customer profiles, 10 Users for internal communication. $50 USD/month Corporative: 50 virtual agent, 500 Simultaneous conversations, Visitor Statistics, 10000 Customer profiles, 100 Users for internal communication. $300 USD/month
Launch date	Jun. 2^nd 2014
Features
Web-based Application	Yes Full HTML 5, CSS 3
IM (Google Talk, Jabber...) integration	Yes XMPP (Jabber)
Desktop Applications	No
Native mobile application	Yes Operators (Android application)
Works for customers on mobile devices?	Yes Yes
Chat statistics	Yes Complete chat statistics
Multi-site	Yes Unlimited
Multiple operators	Yes Depends upon subscription package
Conversation transcripts	Yes Conversation transcripts according to profile customers
Offline messages	Yes Sent to email address
Cobrowsing	No
Visual customization	No
Visitor details	Yes Name, Email, IP address
Predefined responses	Yes
International support	Yes English and Spanish
Clickpath Tracker
Transfer to another operator	Yes
Custom extensions	No
Proactive chat triggers	Yes Customizable
Visitor Monitoring	Yes
Video chat	No
Remote screenshot	No
API	No
Social Networks
Twitter	@likeparrot
Facebook	facebook.com/...
Website	likeparrot.com

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