FreshChat
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Name | FreshChat |
|---|---|
| Website | |
| Video | |
| Free trial period | |
| Pricing plans | |
| Launch date | |
| Features | |
| Web-based Application | Yes |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | |
| Native mobile application | Yes For Agents |
| Private Notes | Yes For Agents |
| Works for customers on mobile devices? | Yes |
| Chat statistics | |
| Multi-site | |
| Multiple operators | |
| Conversation transcripts | |
| Offline messages | |
| Cobrowsing | |
| Visual customization | |
| Visitor details | Yes |
| Predefined responses | Yes |
| International support | |
| Clickpath Tracker | |
| Transfer to another operator | |
| Custom extensions | Yes |
| Proactive chat triggers | |
| In-App Self-Service FAQ's | Yes |
| Visitor Monitoring | |
| Video chat | |
| Remote screenshot | |
| API | Yes |
| Social Networks | |
| Website | |
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