Comparar tamaños
Registrarse
English Français

ClickDesk

0
ClickDesk is the fastest growing live chat and online engagement solutions provider in the industry today. We have added over 75,000 businesses in two years. Since our launch, we have been adding thousands of businesses monthly.
Name
ClickDesk
Sitio webclickdesk.com
Vídeo
Período de prueba gratuito Free Plan
Pricing plansFREE: One Agent, 30 Chats/Month, Help Desk, Voice Chat, Social Toolbar. LITE: Everything in Free + Unlimited Chats, Proactive Rules, Customization, 99.95% Uptime - $9.99/month* PRO: Everything in Lite + Chat Conferencing, Reports & History, API & Integrations - $16.66/month* *Pricing listed is per agent (operator).
Launch date2013-05-28
Características
Web-based Application
IM (Google Talk, Jabber...) integration Google Talk, Skype
Desktop Applications IM (GTalk/Skype)
Native mobile application IM (GTalk/Skype)
Works for customers on mobile devices?
Chat statistics Chat Transcripts:view real-time chat transcripts on the web and download them in Excel sheet format or have them emailed to you periodically. Analytics and Reports:view by charts/lists, analyze by agents/departments & receive reports through email
Multi-site Unlimited domains.
Multiple operators Multiple operators. Five simultaneous chats at a time for each operator.
Conversation transcripts Chat Transcripts
Offline messages Offline chats which get converted to tickets in helpdesk system.
Cobrowsing
Visual customization Customize live chat widget (icon, size, color, theme, image, text, and its position (right, left, center, top, bottom)) to match your website.
Visitor details Full name, e-mail, chat history, results, operating system, browser and language, geographic location, company etc.
Predefined responses Shortcut messages - save multiple phrases as shortcuts.
International support
Clickpath Tracker
Transfer to another operator Three-way conference between agents and visitors. You can also transfer chats to other agents' mobile or desktop to help close leads or provide stellar support.
Custom extensions One click installable plugins & addons to integrate with all major CRMs & billing systems available.
Proactive chat triggers
Visitor Monitoring
Video chatNo
Remote screenshotNo
API Available in PRO Plan.
Social Networks
Twitter
Facebookfacebook.com/...
Sitio webclickdesk.com
Livechat & Chatbot
English
Unlisted
Public
2013-08-20 09:47:44
View changes

User reviews and comments

No comments yet. Be the first to leave your review.