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NewElements DynamicChat

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NewElements SiteAnalyst as part of NewElements Constellation Software Suite is one of the few Web Analytics systems on the market that allows evaluation of Web Analytics data on Enterprise Business Intelligence level.

Statistics are highly flexible, in real-time and can be individualized to your business model.

Name
NewElements DynamicChat
Sito webnew-elements.de
Video
Periodo di prova gratuito
Pricing plans
  • Professional Plan(unlimited chats, 1 agent)

    multi-dimensional analyzable chat statistics

    Starts from 396€ per month,

    aditional agents price per request

  • Enterprise Plan(unlimited chats, unlimited agents, enterprise features)

    price per request

Launch date2013-01-01
Caratteristiche
Web-based Application
IM (Google Talk, Jabber...) integration
Desktop Applications
Native mobile application
Works for customers on mobile devices?
Chat statistics Detailed Chat Statistics multi-dimensional analyzable on Business Intelligence level in combination with Web Analytics data, Campagne data etc.
Multi-site Multi-domain
Multiple operators
Conversation transcripts
Offline messages
Cobrowsing
Visual customization CI full customizable
Visitor details Live monitoring of Web Analytics Data including browsing details, techical details...real-time shopping card
Predefined responses Canned messages can be added by both operators and admin
International support
Clickpath Tracker Every pages, from referrer to current page with associated time spent
Transfer to another operator transfer and chat conference
Custom extensions
Proactive chat triggers Fully customizable visitor behavior rule-based triggers
Visitor Monitoring real-time user tracking including many web analytics data, full customizable
Video chat Out of the box, no add-on or client software needed
Remote screenshotNo
API
Social Networks
Twitter
Facebookfacebook.com/...
Sito webnew-elements.de
Livechat & Chatbot
English
Public
bravedave
2014-04-02 16:29:51
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