MoChapp
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MoChapp is a simple, reliable and secure Online
Chat system designed to increase the sales of it’s users and
improve their customer service. Easy to install directly on your
website in less than 5 minutes!
Name | MoChapp |
|---|---|
| Sitio web | mochapp.com |
| Vídeo | |
| Período de prueba gratuito | Sí Yes 1 Month FREE Platinum account |
| Pricing plans |
|
| Launch date | |
| Características | |
| Web-based Application | Sí |
| IM (Google Talk, Jabber...) integration | No |
| Desktop Applications | Sí |
| Native mobile application | - |
| Works for customers on mobile devices? | Sí Yes |
| Chat statistics | Sí Detailed statistics and charts. Unique Missed Customers statistics |
| Multi-site | Sí Unlimited number of sites can be added for no additional charge |
| Multiple operators | Sí One operator for the free version and unlimited for the rest. |
| Conversation transcripts | Sí Yes. Has quick access to previous conversation with the customers |
| Offline messages | Sí |
| Cobrowsing | No |
| Visual customization | Sí Fully customizable of the chat window |
| Visitor details | Sí |
| Predefined responses | Sí Canned messages |
| International support | Sí |
| Clickpath Tracker | No |
| Transfer to another operator | Sí Yes, can be grouped by departments for easier use |
| Custom extensions | Sí |
| Proactive chat triggers | Sí By time spend on the website |
| Visitor Monitoring | Sí |
| Video chat | No |
| Remote screenshot | No |
| API | Sí |
| Social Networks | |
| X (Twitter) | |
| Sitio web | mochapp.com |
User reviews and comments
Very simple and efficient!