Comparateur collaboratif
Compare Agile-Team vs AJ HelpDesk vs FIT Issue Management vs GLPI vs HEAT vs HelpSpot vs IssueNet vs iSupport vs Jitbit HelpDesk vs Kayako SupportSuite vs Liberum Help Desk vs ManageEngine ServiceDesk Plus vs Mojo Helpdesk vs Numara Track-It! vs ...
| Site web | J'aime | Date de lancement | Créateurs | License | Implementation language(s) | Back end | Saas | On Premise Version | Offre gratuite | Prix de base | Prix | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Agile-Team | 2010 | Agile-Team Aps | Proprietary | ASP.NET, Visual Prolog | Microsoft SQL Server, Microsoft SQL Express Server | Oui | Oui | 300 EUR /y /user | ||||
| AJ HelpDesk | 2009 | AJ Square Inc. | Proprietary | PHP | MySQL versions from 3.23 to 5.x. | |||||||
| Alcea Technologies Inc | https://alceatech.com/ | 2004 | Alcea Technologies | Proprietary | Java | flat-file, optional extension for JDBC compliant databases (e.g. MS SQL, MySQL, Oracle) | ||||||
| GLPI | http://www.glpi-project.org/ | 2003 | INDEPNET | GPL | PHP | MySQL | Oui | |||||
| HEAT | FrontRange Solutions | Proprietary | Unknown | Unknown | ||||||||
| HelpSpot | http://www.helpspot.com/ | 2005-10-24 | UserScape, Inc | Proprietary | PHP | MySQL, Microsoft SQL, Postgres | - via EngineHosting | Oui | 239 USD /user CAPEX | 540 USD /y base host | ||
| IssueNet | Elsinore Technologies Inc. | Proprietary | ASP.NET, C#, C++ | SQL Server | ||||||||
| iSupport | https://www.isupport.com/ | 2000 | GWI Software, Inc. | Proprietary, Commercial, Source Code License available | ASP.NET, XHTML, C# | Microsoft SQL Server | ||||||
| Jitbit HelpDesk | https://www.jitbit.com/helpdesk/ | 2006 | Jitbit | Proprietary, Commercial, Source Code License available | ASP.NET MVC, C# | SQL Server | Oui | Oui | - 21 days free trial, free for bloggers, free for educational orgs | 29 USD | 200 USD for UNLIMITED users on the "enterprise" plan | |
| Kayako SupportSuite | http://www.kayako.com/ | 2001 | Kayako | Proprietary, some parts GPL | PHP | MySQL | ||||||
| Liberum Help Desk | http://www.liberum.org/ | Doug Luxem | GPL | ASP | SQL Server, Access | |||||||
| ManageEngine ServiceDesk Plus | http://www.manageengine.com/products/service-desk/ | 2006 | ZOHO Corporation | Proprietory | Java | MySQL | ||||||
| Mojo Helpdesk | https://mojohelpdesk.com/ | 2006 | Metadot | online / hosted only | Ruby on Rails | MySQL | ||||||
| Track-It! | https://www.trackit.com// | 2001 | Numara Software | Proprietary | Unknown | SQL Server | ||||||
| OggFlow | http://oggflow.com | 2013-08-01 | Proprietary | Runs on linux server. | Oui | Oui | 14 USD / month | 49 USD /month | ||||
| OTRS | http://otrs.org/ | otrs.org | AGPL | Perl | MySQL, PostgreSQL, Oracle, SQL Server | |||||||
| PhaseWare Tracker | http://www.PhaseWare.com | 2005 | PhaseWare, Inc. | Proprietary | Microsoft C# | SQL Server 2005, 2008, 2008 R2 | ||||||
| Remedy Action Request System | http://www.bmc.com/ | 1992 | BMC Software | Proprietary | Unknown | Sybase, MS SQL Server, Oracle | ||||||
| Request Tracker | http://bestpractical.com/rt | 1999-10-13 | Best Practical Solutions, LLC | GPL | Perl | MySQL, PostgreSQL, Oracle | ||||||
| Servicetonic | https://www.servicetonic.com/?idSeg=19125 | 2009-09-09 | ServiceTonic, S.L | On-premise & SaaS | Java | Microsoft SQL Server, MySQL, Oracle | Oui | Oui | Oui 21 Day Free Trial | |||
| SimpleDesk | http://www.simpledesk.net/ | 2009-12-31 | SimpleDesk Team | BSD | PHP | MySQL | ||||||
| Simpleticket | http://www.simpleticket.net/ | Spur | GPL [4] | Ruby on Rails | MySQL, PostgreSQL | |||||||
| Supportworks | http://www.hornbill.com/products/ | 1994 | Hornbill Systems | Proprietary | Visual C++ and PHP | MS SQL, MySQL, Oracle, Sybase | ||||||
| TeamWox | http://www.teamwox.com/en | 2008 | MetaQuotes Software Corp. | Proprietary, free for up to 10 users. | C++ | Firebird + own tools | Oui free for up tp 10 users | |||||
| Tracker | http://www.acentre.com/ | 2001 | Automation Centre | Proprietary | Groupware, requires Lotus Notes | IBM Lotus Domino | ||||||
| TrackerSuite.Net | http://www.acentre.com/ | 2006 | Automation Centre | Proprietary | C# | MS SQL | ||||||
| Vision Helpdesk | http://www.visionhelpdesk.com | 2007-01-01 | Vision Helpdesk | Proprietary | PHP, AJAX | MySQL | Oui | Oui | Oui 30 days free trial | 7 USD for saas and download | ||
| VisionFlow | http://www.visionproject.se | 2003 | Visionera AB | Proprietary | Java, HTML, JavaScript | My SQL MS SQL Server | Oui | - 20 day free trial, free for non-profit and open source | 19 EUR per user per month for base module | |||
| Solarwinds Web Help Desk | http://www.webhelpdesk.com/ | 1999 | MacsDesign Studio, LLC | Proprietary | Java | OpenBase, MySQL, SQL Server, PostgreSQL, Oracle | ||||||
| Zendesk | http://www.zendesk.com | Oui | Non | 20 USD /y/agent max 3 | 288 USD /y/agent | |||||||
| happyfox | https://www.happyfox.com | 2011 | Happyfox Inc | Proprietary | Oui | Oui HelpDeskPilot Software | Oui 30 days free trial | 9 USD | 29 USD staff/agent - mighty plan | |||
| oFeatures | http://oFeatures.com | 2015 | SkyBlow | Proprietary | Oui | Oui 14 days free trial | 5 EUR / month Lite Plan (3 agents for free, limit: 50 requests / month. There is an option to change to Standard plan at any time) | 9 EUR / month Standard Plan (unlimited requests, 3 agents for free). You can pay in: USD AUD CAD GBP EUR PLN NOK | ||||
| ReadyDesk | http://www.readydesk.com | 1999 | ReadyDesk | Proprietary | ASP.Net | MS Access, MS SQL Server, MS SQL Express | Oui | Oui | 14.95 USD /month hosted. $99.95 one time fee for on-premise | |||
| HelpSumo | http://www.helpsumo.com/ | AJ Square Inc. | Proprietary | PHP | Oui 30 days free trial | 14.99 USD per agent | 24.99 USD Sumo plan.Sumo plan is suitable for multi-location and multi-functional business team. | |||||
| ProProfs Help Desk | https://www.proprofs.com/helpdesk/ | 2018 | ProProfs | Proprietary | PHP | MySQL | Oui | Oui 15 days free trial | 0 USD | 10 USD User/month - Offer delightful support with shared inboxes and basic help desk features. |
2016-11-30 09:39:39
2020-10-23 16:49:24
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