| Website | targetfirst.com |
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| Video |  |
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| Free trial period | Yes 15 days free trial |
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| Pricing plans |
- Eezy Chat - $11/mo
- Eezy Start - $49/mo
- Eezy Pro - $99/mo
|
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| Launch date | Jan. 27th 2011 |
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| Features | |
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| Canaux de communication |
- Click to Chat
- Click to Call
- Chatbot
- Prise de rdv
- Formulaire en absence
- Facebook messenger
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| Web-based Application | Yes Compatible with all up-to-date browsers. |
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| IM (Google Talk, Jabber...) integration | No |
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| Desktop Applications | Yes Available for windows and OS Desktop |
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| Native mobile application | Yes Mobile application for Iphone, Ipad and ANdroid Devices |
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| Works for customers on mobile devices? | Yes Watcheezy is multiplateform (Computer, Mobile and Touchpad) |
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| Chat statistics | Yes Watcheezy provides statistics in real-time with reports and analytics (traffic, coverage rate, conversion rate,number of chats...) |
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| Multi-site | Yes Unlimited number of websites with Eezy offers |
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| Multiple operators | Yes Allows group support, routing visitors by specific widgets, topic chosen or, if none, to the available operator. |
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| Conversation transcripts | Yes Full conversation transcripts available and downloadable |
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| Offline messages | Yes Offline messages are saved and sent by email |
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| Cobrowsing | Yes See in real time exactly waht does your visitors |
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| Visual customization | Yes Customize the live chat module directly in the back office |
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| Visitor details | Yes IP address, browsing time, geolocation, current page details, referrer, status, browser, chat history, visit history + 3rd party data (Facebook, Salesforce, Mixpanel...) |
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| Predefined responses | Yes Canned replies are tag-based - by typing in #tag a corresponding answer pops up. |
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| International support | Yes 6+languages available |
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| Clickpath Tracker | Yes The user's browsing path is displayed in real-time to provide details on visited pages. |
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| Transfer to another operator | Yes |
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| Custom extensions | Yes API targeting, integration with Prestashop, Magento, Wordpress, Joomla!, Drupal, Weezbe, BoutikOne & Powerboutique |
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| Proactive chat triggers | Yes Set your behavioral targeting rules and identify in real time your potential buyers. Start a proactive live chat with them |
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| Visitor Monitoring | Yes IP address, browsing time, geolocation, current page details, referrer, status, browser, chat history, visit history |
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| Video chat | No |
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| Remote screenshot | Yes |
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| API | Yes Free API |
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| Social Networks | |
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| Website | targetfirst.com |
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| X (Twitter) | @_Targetfirst |
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| Facebook | facebook.com/... |
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| Canaux de communication |
- Click to Chat
- Click to Call
- Chatbot
- Prise de rdv
- Formulaire en absence
- Facebook messenger
|
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User reviews and comments
J'aime la possibilité de déclencher des alertes quand mes clients consultent leur page panier et le fait de pouvoir commencer une discussion avec eux. C'est facile à utiliser et plutôt intuitif. Je recommande
Watcheezy is very easy to use and it boosts my sales ! I would recommend it a 100 times !
Nouveau venu très efficace et très facile. En plus, c'est français !
The best tool to boost your online customer relationship