Userlike Live Chat

2019-05-17 15:34:30
Best live chat solutions
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Gamme de prix

Free trial during 14 days

After the free trial period, users can subscribe for the following products:

  • Free Plan: 1 operator; 1 chat widget; unlimited widgets
  • Userlike Team (€29/month): 3 operators; 3 chat widgets; unlimited history; integrations; basic customization
  • Userlike Corporate (€99/month): 5 operators; 5 chat widgets; analytics; WhatsApp Connect; full customization;
  • Userlike Business (€299/month): 10 operators; 10 chat widgets; phone support; API; white label;
  • Userlike Custom: Ask for quote
Date de lancement2012-03-01
Application WebOui
Messages hors ligneOui
Support MobileNon Connect with Mobile Clients like Beejive, Verbs or Xabber (any XMPP chat client)
Fonctionne pour les utilisateurs sur mobile ?Oui
Suivi des visites- Only visitors connected to the chat. No risk for the servers.
Statistiques du chatOui Stats on operators, operator groups, chat widgets, chat goals, chat topics + Google Analytics+ Tracking API
Multi-siteOui Deploys single or multiple widget per site by group, type of support or user behavior.
Opérateurs multiplesOui Allows group support, routing visitors by specific widgets, topic chosen or, if none, to the available operator.
Transcriptions des conversationsOui Transcripts are stored within message center and can be retrieved anytime, downloaded or automatically sent to CRM.
Discussion proactiveOui Fully customizable
Personnalisation de l'apparenceOui Chat window fully customizable in the dashboard.
Profil des visiteursOui Geo-location, Name, Email, Product, Referral, Browser, OS, Page Impressions, Visits and any info provided by the visitor. No IP address. Data privacy mode available to comply with country regulations.
Réponses pré-enregistréesOui Very easy to create and use with shortcuts. Can be gathered in groups
MultilingueOui Support in English, German, French, Portuguese, Dutch
Contrôle de la navigation utilisateurOui See at what url your chat partner is and how he navigates over your site.
APIOui Open API and Javascript API
Transfert entre opérateursOui Easy transfer by command
Extensions personnaliséesOui Javascript API, many addons: browser sharing, video conferencing, CRM integrations
CobrowsingOui Guide your visitor to any page- Push webpages
Video chatNon Through an addon with dozeo
Capture d'écran à distanceOui
Applications bureau (desktop)Oui Can be connected with an IM client. Best results with our our native browser based client.
Réseaux sociaux
Site web

Userlike Live Chat


  • 2013-07-24 18:38:54
    2019-05-17 15:34:30
  • English
  • Non listé
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL


  • a voté pour ce Elément (J'aime)
    Our users like userlike! We too! Easy to install. Works great!
    English Posté 2016-03-04 16:59:22 par Hans Schmidt
  • a voté pour ce Elément (J'aime)
    Posté 2016-02-03 09:34:38 par taminz
  • a voté pour ce Elément (J'aime)
    Tried it and love it! Our KPIs went through the roof since we use Userlike as our Live Chat Software.
    English Posté 2016-02-02 17:49:31 par hansip
  • a voté pour ce Elément (J'aime)
    Posté 2016-02-02 17:47:42 par Timoor Taufig
  • a voté pour ce Elément (J'aime)
    Posté 2016-02-02 17:45:43 par David Voswinkel
  • a voté pour ce Elément (J'aime)
    Posté 2016-02-02 17:23:36 par PeterHuth
  • a voté pour ce Elément (J'aime)
    Posté 2016-02-02 16:56:22 par Joern Knauer
  • a voté pour ce Elément (J'aime)
    Surprisingly quick integration, great updates and new features, customizable design suited for pretty much every website.
    English Posté 2016-02-02 16:53:31 par therazz
  • a voté pour ce Elément (J'aime)
    Easy-to-use, great support and WhatsApp connect - Thumbs up :)
    English Posté 2016-02-02 16:52:10 par franzischi
  • a voté pour ce Elément (J'aime)
    Fair price, good service, easy usage
    English Posté 2016-01-31 12:22:48 par chris
  • a voté pour ce Elément (J'aime)
    Userlike Live Chat has been so great! We have had our website for over 10 years. But this adds a dimension to our customer service that just makes us that much better. So glad we decided to try it and we are looking forward to making this part of our system.
    English Posté 2016-01-29 06:49:03 par deedeebaig
  • a voté pour ce Elément (J'aime)
    We have been using userlike for close to 3 months and we are happy about the product. The ease of customization and ease of integration with other products is what we like most.
    English Posté 2016-01-26 11:05:10 par Krish
  • a voté pour ce Elément (J'aime)
    We started working with Userlike in December and was up and running within 1 hour! Excellent service!
    English Posté 2016-01-21 12:54:06 par
  • a voté pour ce Elément (J'aime)
    Very good app and also excellent service! We love it!
    English Posté 2016-01-21 12:52:25 par Sven Udo
  • a voté pour ce Elément (J'aime)
    Easy to use. I like that we can have English and Spanish version.
    English Posté 2016-01-20 03:17:48 par ProducePay
  • a voté pour ce Elément (J'aime)
    Very useful and practical. Customer relationship is perfect with this tool. I recommend.
    English Posté 2016-01-19 09:46:39 par cedric
  • a voté pour ce Elément (J'aime)
    Posté 2014-08-08 08:47:56 par neuvilll
  • a voté pour ce Elément (J'aime)
    Great app for customer support
    English Posté 2014-08-07 09:39:38 par arlourenco
  • a voté pour ce Elément (J'aime)
    For sure the most elegant live chat solution I've used so far
    English Posté 2014-05-19 16:39:27 par Bartking
  • a voté pour ce Elément (J'aime)
    Posté 2013-07-24 18:39:07 par Pascal Van Opzeeland

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