|Free plan||Yes 1 project, 2 Writeboards, 10 MB file storage|
|Free trial period||Yes 30 days|
|Contacts Address Book||No|
|Export data||Yes HTML, XML|
|Visual customization||- logo|
|Time tracking / Timesheets||No|
|Automatic Tracking timer||No|
|Gantt chart||- With external plugins|
|Resource management||- Rudimentary in Basecamp. The new basecamp does not support time tracking which really kills resource management. However, roadmap, which bi-directionally links with Basecamp, does an excellent job of this.|
|Online browser editing||No|
|Document sharing and storage||Yes|
|Access rights management||Yes|
|Description/Tags for documents||No|
|Forums & Blogs||Yes|
|Micro- blogging Status Updates||Yes|
|Integration with third parties services|
|Import Basecamp data||Yes It is already Basecamp data...|
|Google Apps integration|
|Microsoft Office Integration|
|Service Level Agreement (SLA)||No|
|Live video brodcast (events, webinars)||No|
|Public Feedback System||Yes "Answers" Forums|
User reviews and comments
I like the fact that the pricing model is not based on "per user" , but rather "# of projects". Also, I use their templates feature.
Many features missing, many features need external plugins which would be hard to keep track of/etc.
No custom task status, tasks can't be moved between projects or task lists.
Gives a pretty complete overview, but nothing that shows 'at a glance' how the project is doing in terms of any timeline/etc.
Can make templates from an existing project, or from scratch
Nodoubt, Basecamp is good but it lacks important features like time tracking, private messages and integration with google. Have you tried proofhub? Features like time tracking, casper (hidden) mode, to-do's, discussions make it awesome. So, you don't miss anything.
Basecamp sets the standard for ease of use and also importantly in data sharing with other applications. It would even be better if they told developers when they change their API!