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Casengo

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Add live chat to your blog or website with Casengo, quick and easy, so you can handle enquiries via email and live chat directly from your website. Casengo helps you to respond to customers faster than ever and improve their satisfaction with a groovy mixture of real-time chat and email.

Name
Casengo
Websitecasengo.com
Video
Free trial periodYes Free plan, 3 agents, 35 cases!
Pricing plans
  • Free plan: Free 3 agents!
  • Basic €9,-
  • Premium €19,-
Launch dateNov. 1st 2012
Features
Web-based ApplicationYes
IM (Google Talk, Jabber...) integration
Desktop Applications- Available on every desktop. Access trough web
Native mobile applicationYes
Works for customers on mobile devices?Yes
Chat statisticsYes
Multi-siteYes
Multiple operatorsYes
Conversation transcriptsYes
Offline messagesYes
CobrowsingNo
Visual customizationYes
Visitor detailsYes
Predefined responsesYes
International supportYes
Clickpath TrackerNo
Transfer to another operatorYes
Custom extensionsYes
Proactive chat triggersNo
Visitor MonitoringNo
Video chatNo
Remote screenshot-
API-
Social Networks
Twitter
Facebookfacebook.com/...
Websitecasengo.com
Livechat & Chatbot
English
Public
Public
Apr. 11th 2014 11:27:03 AM
Apr. 19th 2013 5:33:45 PM
View changes

User reviews and comments

  • Richard on May 23rd 2013 4:22:03 PM
    like this

    Cool

  • chris trash on May 18th 2013 7:09:21 AM
    like this

    Amazing app! It really eases my business for customer support

  • jopgro on Apr. 23rd 2013 4:48:52 PM
    like this

    Casengo is an awesome, easy and really useful app. I like it that they're always learning and improving this app. Perfect.