Add live chat to your blog or website with Casengo, quick and easy, so you can handle enquiries via email and live chat directly from your website. Casengo helps you to respond to customers faster than ever and improve their satisfaction with a groovy mixture of real-time chat and email.
Name | Casengo |
|---|---|
| Website | casengo.com |
| Video |  |
| Free trial period | Yes Free plan, 3 agents, 35 cases! |
| Pricing plans |
|
| Launch date | Nov. 1st 2012 |
| Features | |
| Web-based Application | Yes |
| IM (Google Talk, Jabber...) integration | |
| Desktop Applications | - Available on every desktop. Access trough web |
| Native mobile application | Yes |
| Works for customers on mobile devices? | Yes |
| Chat statistics | Yes |
| Multi-site | Yes |
| Multiple operators | Yes |
| Conversation transcripts | Yes |
| Offline messages | Yes |
| Cobrowsing | No |
| Visual customization | Yes |
| Visitor details | Yes |
| Predefined responses | Yes |
| International support | Yes |
| Clickpath Tracker | No |
| Transfer to another operator | Yes |
| Custom extensions | Yes |
| Proactive chat triggers | No |
| Visitor Monitoring | No |
| Video chat | No |
| Remote screenshot | - |
| API | - |
| Social Networks | |
| X (Twitter) | @casengo |
| facebook.com/... | |
| Website | casengo.com |
User reviews and comments
Cool
Amazing app! It really eases my business for customer support
Casengo is an awesome, easy and really useful app. I like it that they're always learning and improving this app. Perfect.