| Website | signalzen.com |
|---|
| Video | |
|---|
| Free trial period | Yes Free Trial: Up to 50 chats; Unlimited bandwidth; Limited support; Up to 1 subdomains; Up to 3 operators; Up to 1 month. |
|---|
| Pricing plans | Basic $10 per month(Unlimited chats, Unlimited bandwidth,
Premium support, Up to 1 subdomains, Up to 5 operators, Ad
free)
Pro $35 per month (Unlimited chats; All features;
Unlimited bandwidth; Premium support; Up to 10 subdomains;
Unlimited operators; Ad free; Saved Replies)
Business $55 per month (Unlimited chats, All features,
Unlimited bandwidth, Premium support, Unlimited subdomains,
Unlimited operators, Ad free, Saved Replies |
|---|
| Launch date | |
|---|
| Features | |
|---|
| Web-based Application | Yes Compatible with all up to date browsers. |
|---|
| IM (Google Talk, Jabber...) integration | Yes Slack |
|---|
| Desktop Applications | |
|---|
| Native mobile application | Yes iOS, Android |
|---|
| Works for customers on mobile devices? | Yes Optimized for mobile devices |
|---|
| Chat statistics | Yes Detailed chat Statistics |
|---|
| Multi-site | Yes One account can be used in multiple websites |
|---|
| Multiple operators | Yes Unlimited for paid plans |
|---|
| Conversation transcripts | Yes Yes, fully GDPR compliance |
|---|
| Offline messages | Yes Full support of offline/online scenarios. |
|---|
| Cobrowsing | Yes Supports screenshots sending |
|---|
| Visual customization | Yes Colours, Positioning and more. |
|---|
| Visitor details | Yes All technically available data and metadata when using strong integration features. |
|---|
| Predefined responses | Yes Yes, Saved replies feature |
|---|
| International support | Yes Fully translatable Live Chat |
|---|
| Clickpath Tracker | Yes |
|---|
| Transfer to another operator | Yes |
|---|
| Custom extensions | Yes Main CMS like Wordpress etc. Also Zapier integration. |
|---|
| Proactive chat triggers | Yes Yes, Auto Invitations. |
|---|
| Visitor Monitoring | Yes Tracking of those who started a chat. |
|---|
| Video chat | No |
|---|
| Remote screenshot | Yes |
|---|
| API | Yes REST and JS APIs |
|---|
| Social Networks | |
|---|
| X (Twitter) | @SignalZen |
|---|
| Facebook | facebook.com/... |
|---|
| Website | signalzen.com |
|---|
User reviews and comments
Very good Slack live chat
Very good live chat.
New product on the market, but very much in line with expectations.