SignalZen

Business > Enterprises > Livechat
2021-10-27 16:22:00

With SignalZen Slack live chat, you will be able to chat with website visitors and deal with customer inquiries only by using Slack.

Convert website visits to sales - We are your Slack gateway for Live Chat

At Signal Zen we want to make the process of talking to your website's visitors as easy as possible even if it means to omit our original UI from the process.

This means that you can add a secondary channel to talk to your customers - Slack.

By following really easy setup wizard for integration with Slack on our Console while logged in, you can establish secure connection with Slack and talk to your customers without interaction with our default way of doing this in the administration Console.

Live Chat Software Comparison
SignalZen
Websitehttps://signalzen.com
Like 2
Video tour
Free trial periodYes Free Trial: Up to 50 chats; Unlimited bandwidth; Limited support; Up to 1 subdomains; Up to 3 operators; Up to 1 month.
Pricing plans

Basic $10 per month(Unlimited chats, Unlimited bandwidth, Premium support, Up to 1 subdomains, Up to 5 operators, Ad free)

Pro $35 per month (Unlimited chats; All features; Unlimited bandwidth; Premium support; Up to 10 subdomains; Unlimited operators; Ad free; Saved Replies)

Business $55 per month (Unlimited chats, All features, Unlimited bandwidth, Premium support, Unlimited subdomains, Unlimited operators, Ad free, Saved Replies

Launch date
Features
Web-based ApplicationYes Compatible with all up to date browsers.
IM (Google Talk, Jabber...) integrationYes Slack
Desktop Applications
Native mobile applicationYes iOS, Android
Works for customers on mobile devices?Yes Optimized for mobile devices
Chat statisticsYes Detailed chat Statistics
Multi-siteYes One account can be used in multiple websites
Multiple operatorsYes Unlimited for paid plans
Conversation transcriptsYes Yes, fully GDPR compliance
Offline messagesYes Full support of offline/online scenarios.
CobrowsingYes Supports screenshots sending
Visual customizationYes Colours, Positioning and more.
Visitor detailsYes All technically available data and metadata when using strong integration features.
Predefined responsesYes Yes, Saved replies feature
International supportYes Fully translatable Live Chat
Clickpath TrackerYes
Transfer to another operatorYes
Custom extensionsYes Main CMS like Wordpress etc. Also Zapier integration.
Proactive chat triggersYes Yes, Auto Invitations.
Visitor MonitoringYes Tracking of those who started a chat.
Video chatNo
Remote screenshotYes
APIYes REST and JS APIs
Social Networks
Websitehttps://signalzen.com
Twitterhttps://twitter.com/SignalZen
Facebookhttps://www.facebook.com/signalzen
  • 2021-10-26 06:03:08
    2021-10-27 16:22:00
  • Livechat
    English
  • Public
    Public
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

Comments

  • voted for this Item (Like)
    Very good Slack live chat
    Posted 2021-10-29 12:10:29 by SignalZen
  • voted for this Item (Like)
    Very good live chat.
    Posted 2021-10-27 19:55:18 by Kvapų namai
  • voted for this Item (Like)
    New product on the market, but very much in line with expectations.
    Posted 2021-10-27 19:35:08 by MildaJ

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