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J'aime | |
Site web | http://www.providesupport.com/ |
Vidéo | https://www.youtube.com/watch?v=8x26WgpZ5FA |
Gamme de prix | 10-day free fully functional trial. Subscription packages (price for 1 month / 3 months / 6 month / 1 year):
All packages contain the same full set of features. No hidden or additional costs involved. |
Date de lancement | 2003-08-01 |
Fonctionnalités | |
Application Web | Oui |
Messages hors ligne | Oui When the chat is offline visitor can either leave an offline message or be redirected to a custom web page. Offline chat button can be hidden at all as well. |
Support Mobile | Oui for Android and iOS |
Fonctionne pour les utilisateurs sur mobile ? | Oui Yes, our chat works on mobile devices as well. |
Suivi des visites | Oui |
Statistiques du chat | Oui Chat statistics is available in form of chat transcripts sent out by our system to email address(es) specified by customer. |
Multi-site | Oui Any subscription package allows using the same chat account on unlimited number of websites. |
Opérateurs multiples | Oui Number of available operator profiles is limited by subscription. All operators can be online concurrently. |
Transcriptions des conversations | Oui Not stored on our servers due to security reasons. Can be emailed in HTML or Text format to email(s) specified by customer. Contain the chat text along with visitor details and post chat survey results. |
Discussion proactive | - Proactive chat invitation can be sent manually by operator |
Personnalisation de l'apparence | Oui |
Profil des visiteurs | Oui Geo location, IP, ISP, OS and browser, possibility to pass custom visitor details from your website to operators. |
Réponses pré-enregistrées | Oui Can be created for the whole account and for specific operator/department |
Multilingue | Oui Chats can be conducted in any language. Chat Messenger can be translated into any language as well. |
Contrôle de la navigation utilisateur | Oui |
API | Non |
Transfert entre opérateurs | Oui It is also possible to invite other operators to assist during chat |
Extensions personnalisées | Oui Plugins for WordPress, Joomla, Magento. Integration instructions for multiple other CMS and Shopping Carts. |
Cobrowsing | Oui |
Video chat | Non |
Capture d'écran à distance | Non |
Applications bureau (desktop) | Oui Windows, Mac and Linux |
Réseaux sociaux | |
Site web | http://www.providesupport.com/ |
http://twitter.com/provide_support | |
http://www.facebook.com/providesupport | |
Capture d'écran | ![]() |
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