Provide Support Live Chat

Entreprises > Entreprises > Solutions de chat
2021-12-29 12:22:25
Provide Support est une solution en ligne de support par chat qui offre des chats en temps réel par message textuelle et permet de voir et surveiller l'activité des visiteurs en temps réel.
J'aime 3
Site webhttp://www.providesupport.com/
Vidéohttps://www.youtube.com/watch?v=8x26WgpZ5FA
Gamme de prix10-day free fully functional trial.
Subscription packages (price for 1 month / 3 months / 6 month / 1 year):
  • Small business (1 operator) - $15 / $35 / $60 / $99
  • Corporate (3 operators) - $30 / $70 / $120 / $198
  • Enterprise (10 operators) - $60 / $140 / $240 / $396
Custom packages available.
All packages contain the same full set of features. No hidden or additional costs involved.
Date de lancement2003-08-01
Fonctionnalités
Application WebOui Modern web chat agent app is compatible with all modern browsers. Classic one supports even outdated browsers.
Messages hors ligneOui When the chat is offline visitor can either leave an offline message or be redirected to a custom web page. Offline chat button can be hidden at all as well.
Support MobileOui for Android and iOS
Fonctionne pour les utilisateurs sur mobile ?Oui Yes, our chat works on mobile devices as well.
Suivi des visitesOui The list of current website visitor is available. For each visitor IP, geographic location and local time, current page, history of browsing, browsing duration, OS and browser, custom data (if passed from the website) are available.
Statistiques du chatOui Fully functional chat statistics app is available
Multi-siteOui Any subscription package allows using the same chat account on unlimited number of websites.
Opérateurs multiplesOui Number of available operator profiles is limited by subscription. All operators can be online concurrently.
Transcriptions des conversationsOui Not stored on our servers due to security reasons. Can be emailed in HTML / Text format to email(s) specified by customer. Transcripts storage and viewer app is in beta-testing and available by request.
Discussion proactive- Proactive chat invitation can be sent manually by operator
Personnalisation de l'apparenceOui Customizable chat window color, font type and size, company logo, chat window title, chat button tooltips, chat icons, chat button and window position.
Profil des visiteursOui Geo location, IP, ISP, OS and browser, possibility to pass custom visitor details from your website to operators.
Réponses pré-enregistréesOui Can be created for the whole account and for specific operator/department
MultilingueOui Chats can be conducted in any language. Chat Messenger can be translated into any language as well.
Contrôle de la navigation utilisateurOui The user's browsing history is available in Visitors list and in visitor's details in the chat agent app sidebar.
APINon
Transfert entre opérateursOui It is also possible to invite other operators to assist during chat
Extensions personnaliséesOui Plugins for WordPress, Joomla, Magento. App for Shopify. Google Analitycs integration. Integration instructions for multiple other CMS and Shopping Carts.
CobrowsingNon
Video chatNon
Capture d'écran à distanceNon
Applications bureau (desktop)Oui Native apps for Windows, Mac OS and Linux
Réseaux sociaux
Site webhttp://www.providesupport.com/
Twitterhttp://twitter.com/provide_support
Facebookhttp://www.facebook.com/providesupport
Capture d'écran
  • 2011-04-26 11:31:17
    2021-12-29 12:22:25
  • Solutions de chat
    English
  • Publique
  • Creative Commons License CC-BY-SA 3.0 / GNU FDL

Commentaires

  • a voté pour ce Elément (J'aime)
    Posté 2017-09-01 15:44:55 par Pictogrram
  • a voté pour ce Elément (J'aime)
    Reliable and reasonably priced
    English Posté 2013-06-23 08:06:33 par Iryna
  • a voté pour ce Elément (J'aime)
    Posté 2011-04-26 12:59:23 par Provide Support Live Chat

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