History of Olark vs Zopim (online live chat support software)

Last update Oct. 23^rd 2020 4:28:47 PM

Creation date Jul. 30^th 2011 10:24:43 PM

• 
  Vanina on Feb. 4^th 2012 11:50:00 PMReport

  Description

  Olark and Zopim are both live chat support software that help any online business to improve its customer live help by allowing users to have an online livechat help and support through a chatting widget. These solutions also enable enterprises to monitor in real-time their web traffic and statistics details about what are doing their customers. It definitely helps to improve conversion rates, especially for ecommerce sites.

  They have both a free plan to start and test the solution, then you can subscribe for professional plans if you need more operators, customization...

  This on-going collaborative comparison chart helps you to compare these 2 well-known free live chat solutions. Please feel free to add any interesting comparison criteria.

• 
  Vanina on Feb. 4^th 2012 11:45:05 PMReport

  List of criteria (32)

  Image, Website, Description, Live chat widget, Trial and Prices, Launch date, Video, Features, Chat statistics, Multi-site, Multiple operators, Conversation transcripts, Visitor details, Visitor Monitoring, Offline messages, Predefined responses, Visual customization, International support, Clickpath Tracker, Transfer to another operator, Custom extensions, Proactive chat triggers, Native mobile application, Cobrowsing, Video chat, Remote screenshot, API, Affiliate / Credit Program, Social Networks, Website, Twitter, Like

• 
  Vanina on Feb. 4^th 2012 11:24:06 PMReport

  Name

  Olark vs Zopim (online live chat support software)

  Description

  Olark and Zopim are both live chat support software that help any online business to improve its customer live help by allowing users to have an online livechat help and support through a chatting widget. These solutions also enable enterprises to monitor in real-time their web traffic and statistics details about what are doing their customers. It definitely helps to improve conversion rates, especially for ecommerce sites.

  They have both a free plan to start and test the solution, then you can subscribe for professional plans if you need more operators, customization...

  List of criteria (31)

  Link, Website, Description, Trial and Prices, Launch date, Video, Features, Chat statistics, Multi-site, Multiple operators, Conversation transcripts, Visitor details, Visitor Monitoring, Offline messages, Predefined responses, Visual customization, International support, Clickpath Tracker, Transfer to another operator, Custom extensions, Proactive chat triggers, Native mobile application, Cobrowsing, Video chat, Remote screenshot, API, Affiliate / Credit Program, Social Networks, Website, Twitter, Like

• 
  Vanina on Jul. 30^th 2011 10:39:18 PMReport

  Image

  http://socialcompare.com/u/callout-chat-m54x87t.jpg

• 
  Vanina on Jul. 30^th 2011 10:37:53 PMReport

  Excerpt

  Compare Olark vs Zopim (2 well-known livechat solutions)

  Editor

  public

  Viewer

  public

• 
  Vanina on Jul. 30^th 2011 10:35:45 PMReport

  List of criteria (30)

  Name, Website, Description, Trial and Prices, Launch date, Features, Chat statistics, Multi-site, Multiple operators, Conversation transcripts, Visitor details, Visitor Monitoring, Offline messages, Predefined responses, Visual customization, International support, Clickpath Tracker, Transfer to another operator, Custom extensions, Proactive chat triggers, Native mobile application, Cobrowsing, Video chat, Remote screenshot, API, Affiliate / Credit Program, Social Networks, Website, Twitter, Like

• 
  Vanina on Jul. 30^th 2011 10:33:27 PMReport

  Description

  Olark and Zopim are both livechat solutions that help any business to improve its customer relationship by allowing users to have an online help and support with a chatting interface. The solutions also enable enterprises to monitor their web traffic and details of what are doing their users. It helps to improve conversion rates.

  They have both a free plan to start and test the solution, then you can subscribe for professional plans.

  List of items (2)

  Olark, Zendesk Chat

• 
  Vanina on Jul. 30^th 2011 10:24:43 PMReport

  Mode

  60

  Name

  Olark vs Zopim (online live help chatting solutions)

  Category

  livechat

  Definition

  List of items (13)

  Butterflive, HelpOnClick, iAdvize, Kayako SupportSuite, LiveChat, My Customer Cloud, OggChat, Olark, Provide Support Live Chat, SnapEngage, TalkToCustomer, WebsiteAlive, Zendesk Chat

  List of criteria (31)

  Name, Website, Description, Trial and Prices, Launch date, Features, Chat statistics, Video chat, Multi-site, Multiple operators, Conversation transcripts, Offline messages, Cobrowsing, Visual customization, Visitor details, Predefined responses, Native mobile application, International support, Clickpath Tracker, Transfer to another operator, Custom extensions, Proactive chat triggers, Visitor Monitoring, Affiliate / Credit Program, Remote screenshot, API, Social Networks, Website, Facebook, Twitter, Like

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