Name | VisionFlow |
|---|---|
| Website | visionflow.com |
| Latest version | 10.4 |
| Price per licence | Starts from $26/19 EUR |
| Free trial | Yes 20 days free trial! No strings attached. No credit card needed. |
| Microsoft Outlook Integration | Integrated with emails and Calendar for meetings and recurring tasks |
| Business Rules Engine | Yes |
| Customer Self Service Option | Yes |
| Export data | Yes |
| Trouble Ticketing | Yes |
| Self Service Portal | Yes |
| Online Forums | Yes |
| Mobile Access | Yes |
| Integrated Knowledge Base | Yes |
| Email Tracking | Yes |
| Download Manager | Yes |
| Document sharing and storage | Yes |
| Data Import/Export | Yes |
| Customizable Reporting | Yes |
| Customizable Functionality | Yes |
| Customizable Fields | Yes |
| Customer Management | Yes |
| Customer Queuing | Yes |
| Chat | Yes |
| Inbuillt Browser Chat | Yes |
| Alerts / Escalation | Yes |
| Automatic Customer Notices | Yes |
| Call Tracking | Yes |
| Mobile version | Yes |
| Download manager | Yes |
| Online document editing | Yes |
| Visual customization | Yes |
| Shared Calendar | Yes |
| SaaS | SaaS version - no installation needed Installed version - available by quote |
| Languages | English, German, French, Spanish, Swedish, Norwegian, Czech, Russian and Polish. Danish coming soon. |
| @VisioneraAB | |
| CRM | Yes |
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