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optimise-it

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The optimise-it GmbH is a software developer based in Hamburg, specializing in customer chat solutions for service, HR, and customer sales.

As a 100% subsidiary of Ströer X GmbH, we are one of the leading providers of chat software in Europe. We specialize in the development of livechat solutions and personalized chatbots that sustainably optimize digital customer communication and strengthen customer loyalty in the long term. In addition to livechat and chatbots, our product portfolio with WhatsApp newsletters and chat experts forms an all-in-one solution for digital customer communication.

Our solutions are individually adaptable, making them suitable for companies of all sizes and industries. Industry giants such as ERGO, Eurowings, BASF, Migros and ARAG already rely on our expertise.
Name
optimise-it
Websiteoptimise-it.de
Video
Free trial period
Pricing plansEntry-Edition from 199€
Business-Edition from 699€
Enterprise-Edition from 1.599€
Launch date2002
Features
Web-based ApplicationYes
IM (Google Talk, Jabber...) integration
Desktop Applications
Native mobile applicationYes
Works for customers on mobile devices?Yes
Chat statisticsYes
Multi-siteYes
Multiple operatorsYes
Conversation transcriptsYes
Offline messagesYes
CobrowsingYes
Visual customizationYes
Visitor detailsYes
Predefined responsesYes
International supportYes
Clickpath TrackerYes
Transfer to another operatorYes
Custom extensionsYes
Proactive chat triggersYes
Visitor MonitoringYes
Video chatYes
Remote screenshotYes
APIYes
Social Networks
Twitter
Facebookfacebook.com/...
Websiteoptimise-it.de
Livechat & Chatbot
English
Public
Public
Oct. 25th 2023 9:40:29 AM
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