History of Online helpdesk software

Last update Apr. 24^th 2018 3:23:12 PM

Creation date May 14^th 2015 3:42:19 PM

• 
  yosra on Apr. 24^th 2018 3:23:12 PMReport

  List of items (10)

  Zendesk, Sugester, FreshDesk, UserVoice, Jitbit HelpDesk, Kayako SupportSuite, PhaseWare Tracker, Vision Helpdesk, VisionFlow, simplydesk

• 
  vic on May 5^th 2017 5:58:24 PMReport

  List of criteria (69)

  Link, Website, Like, Launch date, Creator, License, Implementation language(s), Back end, SaaS, On Premise Version, Free plan, Starting price, Price, Description, Image, Overall rating, Video, API, Social Networks Integration, Trial and Prices, Chat statistics, Native mobile application, Conversation transcripts, Offline messages, Visual customization, Multi-site, Visitor details, International support, Multiple operators, Transfer to another operator, Custom extensions, Mobile support, Multi-language, Cobrowsing, Visitor Monitoring, Affiliate / Credit Program, Sent emails, Calendar, Video chat, WYSIWYG, Alerts / Escalation, Web-based Application, Desktop Applications, Free version, Phone Support, Email Support, Service Level Agreement (SLA), Social Network Integration, Group User Controls, Custom Fields, Web, Email Parsing, Multi-Language Staff and Client Portals, Two-Way Email Parsing, Ticket Billing, Multiple Company Support, Multiple Product Support, WorkFlow, Automation, SMS Alerts, Ticket Views, WHMCS Integration, Satellite Feature, Client Management, 3rd Party Integration and Hooks, Custom Reporting, Ticket Pinning, LDAP/AD integration, Price Advanced

• 
  vic on May 5^th 2017 5:52:17 PMReport

  List of items (9)

  Zendesk, Sugester, FreshDesk, UserVoice, Jitbit HelpDesk, Kayako SupportSuite, PhaseWare Tracker, Vision Helpdesk, VisionFlow

• 
  vic on May 5^th 2017 5:50:53 PMReport

  List of items (9)

  Zendesk, Sugester, FreshDesk, UserVoice, Kayako SupportSuite, PhaseWare Tracker, Vision Helpdesk, VisionFlow, Jitbit HelpDesk

• 
  Szymon Ozimek on May 14^th 2015 4:12:21 PMReport

  List of items (8)

  Zendesk, Sugester, FreshDesk, UserVoice, Kayako SupportSuite, PhaseWare Tracker, Vision Helpdesk, VisionFlow

• 
  Szymon Ozimek on May 14^th 2015 4:05:41 PMReport

  Excerpt

  Compare Zendesk vs Sugester vs FreshDesk vs UserVoice

  Editor

  public

  Viewer

  public

  List of items (4)

  Zendesk, Sugester, FreshDesk, UserVoice

• 
  Szymon Ozimek on May 14^th 2015 4:00:57 PMReport

  List of items (2)

  Zendesk, Sugester

• 
  Szymon Ozimek on May 14^th 2015 3:42:19 PMReport

  Mode

  60

  Name

  Online helpdesk software

  Definition

  List of items (2)

  Sugester, Zendesk

  List of criteria (70)

  Link, Website, Like, Launch date, Creator, License, Implementation language(s), Back end, SaaS, On Premise Version, Free plan, Starting price, Price, Description, Image, Overall rating, Video, API, Social Networks Integration, Trial and Prices, Chat statistics, Native mobile application, Conversation transcripts, Offline messages, Visual customization, Multi-site, Visitor details, International support, Multiple operators, Transfer to another operator, Custom extensions, Mobile support, Multi-language, Cobrowsing, Visitor Monitoring, Affiliate / Credit Program, Sent emails, Calendar, Video chat, WYSIWYG, Alerts / Escalation, Web-based Application, Desktop Applications, Free version, Phone Support, Email Support, Service Level Agreement (SLA), Social Network Integration, Group User Controls, Custom Fields, Web, Email Parsing, Multi-Language Staff and Client Portals, Two-Way Email Parsing, Ticket Billing, Multiple Company Support, Multiple Product Support, WorkFlow, Automation, SMS Alerts, Ticket Views, WHMCS Integration, Satellite Feature, Client Management, 3rd Party Integration and Hooks, Custom Reporting, Ticket Pinning, LDAP/AD integration, networkedhelpdesk.org, Price Advanced