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2016-11-30 09:39:56
Compare Agile-Team vs AJ HelpDesk vs FIT Issue Management vs GLPI vs HEAT vs HelpSpot vs IssueNet vs iSupport vs Jitbit HelpDesk vs Kayako SupportSuite vs Liberum Help Desk vs ManageEngine ServiceDesk Plus vs Mojo Helpdesk vs Numara Track-It! vs ...
WebsiteLikeLaunch dateCreatorLicenseImplementation language(s)Back endSaasOn Premise VersionFree planStarting pricePrice
Agile-Teamhttp://www.agile-team.com/ 0 2010Agile-Team ApsProprietaryASP.NET, Visual PrologMicrosoft SQL Server, Microsoft SQL Express ServerYesYes300 EUR /y /user
AJ HelpDeskhttp://www.ajsquare.com/products/helpdesk-software/index.php 0 2009AJ Square Inc.ProprietaryPHPMySQL versions from 3.23 to 5.x.
FIT Issue Managementhttp://www.fittrackingsolutions.com/ 0 2004Alcea TechnologiesProprietaryJavaflat-file, optional extension for JDBC compliant databases (e.g. MS SQL, MySQL, Oracle)
GLPIhttp://www.glpi-project.org/ 3 2003INDEPNETGPLPHPMySQL
HEAThttp://www.frontrange.com/software/help-desk/heat/ 0 FrontRange SolutionsProprietaryUnknownUnknown
HelpSpothttp://www.helpspot.com/ 1 2005-10-24UserScape, IncProprietaryPHPMySQL, Microsoft SQL, Postgres- via EngineHostingYes239 USD /user CAPEX540 USD /y base host
IssueNethttp://www.elsitech.com/ 0 Elsinore Technologies Inc.ProprietaryASP.NET, C#, C++SQL Server
iSupporthttp://www.gwi.com/ 0 2000GWI Software, Inc.Proprietary, Commercial, Source Code License availableASP.NET, XHTML, C#Microsoft SQL Server
Jitbit HelpDeskhttps://www.jitbit.com/web-helpdesk/ 1 2006JitbitProprietary, Commercial, Source Code License availableASP.NET MVC, C#SQL ServerYesYes- 21 days free trial, free for bloggers, free for educational orgs29 USD200 USD for UNLIMITED users on the "enterprise" plan
Kayako SupportSuitehttp://www.kayako.com/ 0 2001KayakoProprietary, some parts GPLPHPMySQL
Liberum Help Deskhttp://www.liberum.org/ 0 Doug LuxemGPLASPSQL Server, Access
ManageEngine ServiceDesk Plushttp://www.manageengine.com/products/service-desk/ 1 2006ZOHO CorporationProprietoryJavaMySQL
Mojo Helpdeskhttp://en.wikipedia.org/wiki/Mojo_Helpdesk 0 2006Metadotonline / hosted onlyRuby on RailsMySQL
Numara Track-It!http://www.numarasoftware.com/track-it/ 0 2001Numara SoftwareProprietaryUnknownSQL Server
OggFlowhttp://oggflow.com 2 2013-08-01ProprietaryYesYes14 USD / month49 USD /month
OTRShttp://otrs.org/ 0 otrs.orgAGPLPerlMySQL, PostgreSQL, Oracle, SQL Server
PhaseWare Trackerhttp://www.PhaseWare.com 2 2005PhaseWare, Inc.ProprietaryMicrosoft C#SQL Server 2005, 2008, 2008 R2
Remedy Action Request Systemhttp://www.bmc.com/ 0 1992BMC SoftwareProprietaryUnknownSybase, MS SQL Server, Oracle
Request Trackerhttp://bestpractical.com/rt 0 1999-10-13Best Practical Solutions, LLCGPLPerlMySQL, PostgreSQL, Oracle
Servicetonichttps://www.servicetonic.com/?idSeg=19125 2 2009-09-09ServiceTonic, S.LOn-premise & SaaSJavaMicrosoft SQL Server, MySQL, OracleYesYesYes 21 Day Free Trial
SimpleDeskhttp://www.simpledesk.net/ 0 2009-12-31SimpleDesk TeamBSDPHPMySQL
Simpletickethttp://www.simpleticket.net/ 0 SpurGPL [4]Ruby on RailsMySQL, PostgreSQL
Supportworkshttp://www.hornbill.com/products/ 1 1994Hornbill SystemsProprietaryVisual C++ and PHPMS SQL, MySQL, Oracle, Sybase
TeamWoxhttp://www.teamwox.com/en 1 2008MetaQuotes Software Corp.Proprietary, free for up to 10 users.C++Firebird + own toolsYes free for up tp 10 users
Trackerhttp://www.acentre.com/ 0 2001Automation CentreProprietaryGroupware, requires Lotus NotesIBM Lotus Domino
TrackerSuite.Nethttp://www.acentre.com/ 0 2006Automation CentreProprietaryC#MS SQL
Vision Helpdeskhttps://www.visionhelpdesk.com 4 2007-01-01Vision HelpdeskProprietaryPHP, AJAXMySQLYesYesYes 30 days free trial7 USD for saas and download
VisionFlowhttp://visionflow.com 2 2003Visionera ABProprietaryJava, HTML, JavaScriptMy SQL MS SQL ServerYes- 20 day free trial, free for non-profit and open source19 EUR per user per month for base module
Web Help Deskhttp://www.webhelpdesk.com/ 0 1999MacsDesign Studio, LLCProprietaryJavaOpenBase, MySQL, SQL Server, PostgreSQL, Oracle
Zendeskhttp://www.zendesk.com 0 YesNo20 USD /y/agent max 3288 USD /y/agent
happyfoxhttps://www.happyfox.com 0 2011Happyfox IncProprietaryYesYes HelpDeskPilot SoftwareYes 30 days free trial9 USD29 USD staff/agent - mighty plan
oFeatureshttp://oFeatures.com 0 2015SkyBlowProprietaryYesYes 14 days free trial5 EUR / month Lite Plan (3 agents for free, limit: 50 requests / month. There is an option to change to Standard plan at any time)9 EUR / month Standard Plan (unlimited requests, 3 agents for free). You can pay in: USD AUD CAD GBP EUR PLN NOK
ReadyDeskhttp://www.readydesk.com 1 1999ReadyDeskProprietaryASP.NetMS Access, MS SQL Server, MS SQL ExpressYesYes14.95 USD /month hosted. $99.95 one time fee for on-premise
HelpSumohttp://www.helpsumo.com/ 0 AJ Square Inc.ProprietaryPHPYes 30 days free trial14.99 USD per agent24.99 USD Sumo plan.Sumo plan is suitable for multi-location and multi-functional business team.
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  • 2016-11-30 09:39:39
    2016-11-30 09:39:56
  • Help Desk
    English
  • Compare Agile-Team vs AJ HelpDesk vs FIT Issue Management vs GLPI vs HEAT vs HelpSpot vs IssueNet vs iSupport vs Jitbit HelpDesk vs Kayako SupportSuite vs Liberum Help Desk vs ManageEngine ServiceDesk Plus vs Mojo Helpdesk vs Numara Track-It! vs ...
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