History of Live Chat Software Comparison

Last update Mar. 2^nd 2026 10:51:34 AM

Creation date Jan. 6^th 2011 2:01:16 PM

• 
  Alexis on Apr. 15^th 2012 10:47:40 PMReport

  Excerpt

  Compare les logiciels de Live Chat pour permettre au site web, site de ecommerce de dialoguer en direct avec leur visiteurs, pour les conseiller et répondre à leur questions: HelpOnClick, iAdvize, LiveChat, Olark, SnapEngage, Zopim

  Description

  Compare les logiciels de Live Chat (support par chat en direct) pour permettre au site web (notamment boutique en ligne, ecommerce) de dialoguer en direct avec leur visiteurs, cela améliore en général les taux de conversion et donc augmentent les ventes des boutiques en ligne par exemple.

  Ces solutions de support et chat en ligne sont très nombreuses et s'intègrent facilement à un site existant car il suffit de copier-coller un bout de code sur son site web, boutique en ligne...

  Certaines solutions (Olark, Zopim...) offrent des plans gratuits, ce qui permet de tester le principe gratuitement et vérifier si on a besoin de passer à la version professionnelle.

  Chaque logiciel intègre une interface de statistiques permettant de voir le nombre de visiteurs, de chats discussions manqués, de conversions... etc.

  List of items (8)

  Butterflive, HelpOnClick, iAdvize, LiveChat, Olark, Omnistarlive, SnapEngage, Zendesk Chat

• 
  Vanina on Mar. 15^th 2012 8:31:40 AMReport

  Excerpt

  Compare Real-time Live Chat support software: Butterflive vs HelpOnClick vs iAdvize vs LiveChat vs Olark vs SnapEngage vs Zopim vs Omnistarlive

• 
  Alain on Mar. 5^th 2012 11:47:49 PMReport

  List of items (8)

  Butterflive, iAdvize, LiveChat, Olark, SnapEngage, Zendesk Chat, Omnistarlive, HelpOnClick

• 
  Jérémie Posé on Feb. 29^th 2012 11:42:16 AMReport

  List of items (10)

  Butterflive, iAdvize, Live2Support, LiveChat, Olark, SnapEngage, Zendesk Chat, HelpOnClick, Provide Support Live Chat, WebsiteAlive

• 
  Vanina on Feb. 28^th 2012 9:53:17 PMReport

  List of items (9)

  iAdvize, Live2Support, LiveChat, Olark, SnapEngage, Zendesk Chat, HelpOnClick, Provide Support Live Chat, WebsiteAlive

• 
  Szymon Klimczak on Feb. 28^th 2012 6:54:42 PMReport

  List of items (8)

  LiveChat, Live2Support, Olark, SnapEngage, Zendesk Chat, HelpOnClick, Provide Support Live Chat, WebsiteAlive

• 
  Vanina on Feb. 28^th 2012 2:01:20 PMReport

  Description

  Compare les logiciels de Live Chat (support par chat en direct) pour permettre au site web (notamment boutique en ligne, ecommerce) de dialoguer en direct avec leur visiteurs, cela améliore en général les taux de conversion et donc augmentent les ventes des boutiques en ligne par exemple.

  Ces solutions de support et chat en ligne sont très nombreuses et s'intègrent facilement à un site existant car il suffit de copier coller un bout de code sur son site web, boutique en ligne... Certaines solutions (Olark, Zopim...) offrent même des plans gratuits, ce qui permet de tester le principe et vérifier si on a besoin de passer à la version professionnelle.

  Chaque logiciel intègre une interface de statistiques permettant de voir le nombre de visiteurs, de chats discussions manqués, de conversions...etc.

  List of items (10)

  Butterflive, iAdvize, Live2Support, Olark, SnapEngage, Zendesk Chat, HelpOnClick, LiveChat, Provide Support Live Chat, WebsiteAlive

• 
  Vanina on Feb. 14^th 2012 9:46:09 PMReport

  List of items (11)

  Butterflive, iAdvize, Live2Support, Olark, SnapEngage, Zendesk Chat, HelpOnClick, LiveChat, My Customer Cloud, Provide Support Live Chat, WebsiteAlive

• 
  jennie on Feb. 14^th 2012 10:20:26 AMReport

  List of items (11)

  Live2Support, Butterflive, HelpOnClick, iAdvize, LiveChat, My Customer Cloud, Olark, Provide Support Live Chat, SnapEngage, WebsiteAlive, Zendesk Chat

• 
  Michael on Feb. 10^th 2012 8:41:30 PMReport

  List of criteria (34)

  Image, Like, Website, Description, Video, Trial and Prices, Launch date, Features, Web-based Application, Desktop Applications, Native mobile application, Works for customers on mobile devices?, Chat statistics, Multi-site, Multiple operators, Conversation transcripts, Offline messages, Cobrowsing, Visual customization, Visitor details, Predefined responses, International support, Clickpath Tracker, Transfer to another operator, Custom extensions, Proactive chat triggers, Visitor Monitoring, Video chat, Remote screenshot, API, Social Networks, Website, Facebook, X (Twitter)

• 
  Michael on Feb. 10^th 2012 8:38:54 PMReport

  List of items (11)

  Butterflive, HelpOnClick, iAdvize, Live2Support, LiveChat, My Customer Cloud, Olark, Provide Support Live Chat, SnapEngage, WebsiteAlive, Zendesk Chat

• 
  MisterDev on Feb. 6^th 2012 2:37:49 PMReport

  List of items (10)

  HelpOnClick, iAdvize, Live2Support, LiveChat, My Customer Cloud, Olark, Provide Support Live Chat, SnapEngage, WebsiteAlive, Zendesk Chat

• 
  Vanina on Feb. 5^th 2012 12:20:53 AMReport

  Description

  This comparison table lists all professional live chat support software, that allow visitors to get immediate live help and support directly on websites pages through a chatting widget.

  This comparison chart compares pricing plans and features of these different livechat solutions. Some well-known live chat software provide a free plan such as Olark, Zopim... But almost all of them have a free trial period that enable you to test the live chat software and decide if it really fits your needs.

  It is especially great for ecommerce, online shopping to help customers to choose, decide or assist them during the buying process, usually online stores convert much more (more sales) with this kind of live support system installed.

  Do not hesitate to contribute to this collaborative features comparison table adding live chat solution or comparison criteria.

  Name

  Live Chat Support Software Comparison

  List of items (17)

  Butterflive, Comm100, HelpOnClick, iAdvize, Kayako SupportSuite, Live2Support, LiveChat, Live! Zilla, My Customer Cloud, OggChat, Olark, Provide Support Live Chat, SnapEngage, TalkToCustomer, VisionFlow, WebsiteAlive, Zendesk Chat

  List of criteria (33)

  Image, Like, Website, Description, Trial and Prices, Launch date, Features, Web-based Application, Desktop Applications, Native mobile application, Works for customers on mobile devices?, Chat statistics, Multi-site, Multiple operators, Conversation transcripts, Offline messages, Cobrowsing, Visual customization, Visitor details, Predefined responses, International support, Clickpath Tracker, Transfer to another operator, Custom extensions, Proactive chat triggers, Visitor Monitoring, Video chat, Remote screenshot, API, Social Networks, Website, Facebook, X (Twitter)

• 
  Jonas on Jan. 15^th 2012 12:46:01 AMReport

  List of items (17)

  Butterflive, Comm100, HelpOnClick, iAdvize, Kayako SupportSuite, Live2Support, LiveChat, Live! Zilla, My Customer Cloud, OggChat, Olark, Provide Support Live Chat, SnapEngage, TalkToCustomer, WebsiteAlive, Zendesk Chat, VisionFlow

• 
  Vanina on Jan. 10^th 2012 10:23:34 PMReport

  Name

  Pro Real-Time, Livechat support software comparison

  Description

  This comparison table lists all professional livechat support software, that allow visitors to get immediate support directly on websites pages (it is especially great for ecommerce, online shopping to help customers to choose, decide or assist them during the buying process, usually online stores convert much more (more sales) with this kind of support system installed).

  This matrix compares currently: Butterflive vs Comm100 vs HelpOnClick vs iAdvize vs Kayako SupportSuite vs Live2Support vs LiveChat vs MyCustomerCloud vs OggChat vs Olark vs My Customer Cloud vs Provide Support vs SnapEngage vs TalkToCustmer vs WebsiteAlive.vs Zopim

  Do not hesitate to contribute to this collaborative features comparison table.

• 
  Vanina on Jan. 9^th 2012 12:47:32 AMReport

  List of items (16)

  Butterflive, Comm100, HelpOnClick, iAdvize, Kayako SupportSuite, Live2Support, LiveChat, Live! Zilla, My Customer Cloud, OggChat, Olark, Provide Support Live Chat, SnapEngage, TalkToCustomer, WebsiteAlive, Zendesk Chat

• 
  jennie on Jan. 7^th 2012 8:22:46 AMReport

  List of items (16)

  Live2Support, Butterflive, Comm100, HelpOnClick, iAdvize, Kayako SupportSuite, LiveChat, Live! Zilla, My Customer Cloud, OggChat, Olark, Provide Support Live Chat, SnapEngage, TalkToCustomer, WebsiteAlive, Zendesk Chat

• 
  hamza on Dec. 13^th 2011 10:28:42 AMReport

  List of criteria (27)

  Link, Website, Description, Trial and Prices, Features, Web-based Application, Desktop Applications, Native mobile application, Works for customers on mobile devices?, Chat statistics, Multi-site, Multiple operators, Conversation transcripts, Offline messages, Cobrowsing, Visual customization, Visitor details, Predefined responses, International support, Clickpath Tracker, Transfer to another operator, Custom extensions, Proactive chat triggers, Visitor Monitoring, Video chat, Remote screenshot, API

• 
  hamza on Dec. 13^th 2011 10:26:56 AMReport

  List of items (3)

  iAdvize, LiveChat, Live! Zilla

• 
  Vanina on Dec. 7^th 2011 9:40:51 PMReport

  List of items (16)

  Butterflive, Comm100, HelpOnClick, iAdvize, Kayako SupportSuite, Live2Support, LiveChat, Live! Zilla, My Customer Cloud, OggChat, Olark, Provide Support Live Chat, SnapEngage, TalkToCustomer, WebsiteAlive, Zendesk Chat

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